CallataGuidesFranklin, KY business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Franklin, KY micropolitan area.
- Population
- 20,3502024 est.
- Establishments
- 422CBP 2023
- Counties
- 1
- Area codes
- 1
Franklin, KY at a glance
The Franklin, KY micropolitan area covers 1 county in Kentucky and had 20,350 residents in July 2024, up 3.8% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 898th of the 925 metro and micropolitan areas and 906th by business establishments.
| County | Population (2024) |
|---|---|
| Simpson County, KY | 20,350 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Franklin, KY
County Business Patterns counted 422 establishments in the area in 2023, employing 8,630 people in mid-March with $406.7 million in annual payroll. That is an average of 20.5 employees per establishment. 45.5% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (76), accommodation and food services (57), and construction (48).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 76 | 1,117 | $38,142,000 |
| Accommodation and Food Services (72) | 57 | 913 | $19,922,000 |
| Construction (23) | 48 | 466 | $26,932,000 |
| Other Services (except Public Administration) (81) | 45 | 243 | $9,739,000 |
| Health Care and Social Assistance (62) | 35 | 470 | $22,526,000 |
| Manufacturing (31) | 33 | 3,183 | $193,506,000 |
| Finance and Insurance (52) | 24 | 124 | $8,281,000 |
| Transportation and Warehousing (48) | 20 | 1,081 | $40,846,000 |
| Professional, Scientific, and Technical Services (54) | 18 | 67 | $2,731,000 |
| Wholesale Trade (42) | 15 | 161 (high noise) | $9,774,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 14 | 301 | $13,957,000 |
| Real Estate and Rental and Leasing (53) | 12 | 39 (high noise) | $1,176,000 |
| Information (51) | 9 | 25 | $801,000 |
| Arts, Entertainment, and Recreation (71) | 9 | 367 (high noise) | $12,919,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Franklin, KY
Franklin, KY has 20.7 business establishments per 1,000 residents, 15.6% below the U.S. figure of 24.6. Establishments average 20.5 employees against 16.7 nationally, and payroll per employee is $47,131 (31.0% below the U.S. $68,342). 45.5% of establishments with employees have fewer than five people (U.S.: 55.5%), while 7.3% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 192 | 45.5% | 55.5% |
| 5–9 employees | 93 | 22.0% | 17.5% |
| 10–19 employees | 64 | 15.2% | 12.5% |
| 20–49 employees | 42 | 10.0% | 9.1% |
| 50 or more employees | 31 | 7.3% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Franklin, KY
Of the 141 industries these guides cover, 27 have a published Census count in Franklin, KY. The largest are limited-service restaurants (24), full-service restaurants (18), and insurance agencies and brokerages (10). Relative to population, hotels and motels are the most over-represented: 49.1 per 100,000 residents against 16.4 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 24 | 484 | 20.2 |
| Full-service restaurants | 18 | 343 | 19.1 |
| Insurance agencies and brokerages | 10 | — | — |
| Hotels and motels | 10 | — | — |
| Site preparation contractors | 7 | — | — |
| Dental offices | 6 | 39 | 6.5 |
| Plumbing, heating and air-conditioning contractors | 6 | — | — |
| Electrical contractors | 6 | 35 | 5.8 |
| All other specialty trade contractors | 6 | — | — |
| General freight trucking companies (local) | 6 | 105 | 17.5 |
| Physician practices | 5 | — | — |
| Landscaping services | 5 | — | — |
| General automotive repair shops | 5 | 40 | 8.0 |
| Pharmacies and drug stores | 4 | — | — |
| Law offices | 4 | — | — |
| Residential remodelers | 4 | 15 | 3.8 |
| Automotive parts and accessories stores | 4 | — | — |
| Hardware stores | 4 | — | — |
| Civic and social organizations | 4 | 5 | 1.3 |
| Masonry contractors | 3 | — | — |
| Automotive body, paint and interior repair shops | 3 | — | — |
| Car washes | 3 | 3 | 1.0 |
| Nursery, garden center and farm supply stores | 3 | — | — |
| Beer, wine and liquor stores | 3 | — | — |
| Supermarkets and grocery stores | 3 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Which area codes serve Franklin, KY
The area's named cities and towns have 12 NANPA-assigned exchanges across 1 area code; 270 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 270 | 12 | 100% | Eastern and Central |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Franklin, KY | 10,524 | 270 | 12 |
Phone costs for a typical Franklin, KY business
The comparison below uses 20 users, the rounded average establishment size in Franklin, KY. At list prices checked September 28, 2026, that is $499.00 a month on Ooma Office Pro and $600.00 on RingCentral RingEX Core. On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Franklin, KY
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Franklin, KY, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Franklin, KY?
270, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Franklin, KY area?
422 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Franklin, KY?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 20-person team that is $399.00 a month. The same team on Ooma Office Pro lists at $499.00 a month (checked September 28, 2026).