Fort Payne, AL business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Fort Payne, AL micropolitan area.
- Population
- 73,1222024 est.
- Establishments
- 1,165CBP 2023
- Counties
- 1
- Area codes
- 2
Fort Payne, AL at a glance
The Fort Payne, AL micropolitan area covers 1 county in Alabama and had 73,122 residents in July 2024, up 2.1% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 477th of the 925 metro and micropolitan areas and 598th by business establishments.
| County | Population (2024) |
|---|---|
| DeKalb County, AL | 73,122 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Fort Payne, AL's business base
County Business Patterns counted 1,165 establishments in the area in 2023, employing 20,004 people in mid-March with $1.0 billion in annual payroll. That is an average of 17.2 employees per establishment. 49.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (255), health care and social assistance (131), and other services (except public administration) (122).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 255 | 2,769 | $87,304,000 |
| Health Care and Social Assistance (62) | 131 | 2,449 | $109,566,000 |
| Other Services (except Public Administration) (81) | 122 | 465 | $13,436,000 |
| Accommodation and Food Services (72) | 103 | 1,748 | $37,391,000 |
| Manufacturing (31) | 98 | 7,559 | $448,839,000 |
| Construction (23) | 92 | 624 | $34,461,000 |
| Finance and Insurance (52) | 83 | 385 | $19,272,000 |
| Professional, Scientific, and Technical Services (54) | 71 | 316 | $15,988,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 48 | 908 | $35,198,000 |
| Wholesale Trade (42) | 45 | 638 | $40,442,000 |
| Transportation and Warehousing (48) | 39 | 1,384 (high noise) | $130,137,000 |
| Real Estate and Rental and Leasing (53) | 33 | 267 | $12,176,000 |
| Information (51) | 19 | 197 (high noise) | $12,901,000 |
| Arts, Entertainment, and Recreation (71) | 12 | 65 | $1,751,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 4 | 14 (high noise) | $653,000 |
| Management of Companies and Enterprises (55) | 3 | 31 | $3,286,000 |
| Educational Services (61) | 3 | 96 (high noise) | $1,375,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Fort Payne, AL's businesses compare
Fort Payne, AL has 15.9 business establishments per 1,000 residents, 35.2% below the U.S. figure of 24.6. Establishments average 17.2 employees against 16.7 nationally, and payroll per employee is $50,644 (25.9% below the U.S. $68,342). 49.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.9% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 581 | 49.9% | 55.5% |
| 5–9 employees | 246 | 21.1% | 17.5% |
| 10–19 employees | 175 | 15.0% | 12.5% |
| 20–49 employees | 106 | 9.1% | 9.1% |
| 50 or more employees | 57 | 4.9% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Fort Payne, AL
Of the 141 industries these guides cover, 58 have a published Census count in Fort Payne, AL. The largest are limited-service restaurants (45), full-service restaurants (35), and physician practices (30). Relative to population, tire dealers are the most over-represented: 13.7 per 100,000 residents against 6.0 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 45 | 906 | 20.1 |
| Full-service restaurants | 35 | 671 | 19.2 |
| Physician practices | 30 | 355 | 11.8 |
| Law offices | 20 | 51 | 2.5 |
| Insurance agencies and brokerages | 19 | — | — |
| Pharmacies and drug stores | 17 | 185 | 10.9 |
| Supermarkets and grocery stores | 17 | — | — |
| General automotive repair shops | 15 | 43 | 2.9 |
| Plumbing, heating and air-conditioning contractors | 14 | — | — |
| Electrical contractors | 14 | 147 | 10.5 |
| Dental offices | 13 | 129 | 9.9 |
| Automotive parts and accessories stores | 12 | 78 | 6.5 |
| Physical, occupational and speech therapy clinics | 10 | 100 | 10.0 |
| New single-family housing construction contractors | 10 | 17 | 1.7 |
| Tire dealers | 10 | 104 | 10.4 |
| Automotive body, paint and interior repair shops | 9 | 42 | 4.7 |
| Home health care agencies | 8 | 107 | 13.4 |
| Offices of real estate agents and brokers | 8 | — | — |
| Site preparation contractors | 8 | 44 | 5.5 |
| Landscaping services | 8 | 135 | 16.9 |
| Used car dealers | 8 | 21 | 2.6 |
| Hardware stores | 8 | 37 | 4.6 |
| Child day care services | 8 | — | — |
| Chiropractic offices | 7 | 23 | 3.3 |
| Hotels and motels | 7 | 52 | 7.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Which area codes serve Fort Payne, AL
The area's named cities and towns have 38 NANPA-assigned exchanges across 2 area codes; 256 has the most (95%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
Local numbers by city
Pages for 5 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Fort Payne, AL | 15,017 | 256 | 15 |
| Rainsville, AL | 5,931 | 256, 938 | 4 |
| Henagar, AL | 2,322 | 256 | 2 |
| Collinsville, AL | 2,064 | 256, 938 | 2 |
| Crossville, AL | 1,829 | 256 | 4 |
Phone costs for a typical Fort Payne, AL business
A 17-person team is the benchmark here, the rounded average establishment size in Fort Payne, AL. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $510.00 a month and Ooma Office Pro $424.15. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Fort Payne, AL
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Fort Payne, AL is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Fort Payne, AL?
256 and 938, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Fort Payne, AL area?
1,165 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Fort Payne, AL?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 17-person team that is $339.00 a month. The same team on Ooma Office Pro lists at $424.15 a month (checked September 28, 2026).