CallataGuidesGet a local business phone number in West, TX
West's area code, prefixes and carriers from NANPA records, and how to put a West number in front of your customers.
- Area code
- 254
- Exchanges
- 3NANPA-assigned
- Carriers
- 3
- Population
- 2,597Census 2024 est.
West area codes
West city is a Census place in McLennan County, Texas, with an estimated 2,597 residents in 2024. All 3 exchanges NANPA lists for its rate center are in area code 254. West is in the Central time zone.
According to NANPA's dialing-plan data, local calls within 254 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 254 | 3 | 100% | 1997 | none | Central |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
West exchanges by carrier
3 carriers hold the 3 exchanges assigned to West's rate center. Commio, LLC has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Commio, LLC | 1 | 33% |
| Southwestern Bell | 1 | 33% |
| Teleport Communications America, LLC - TX | 1 | 33% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in West
These are the central office codes NANPA records for West. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2023. 1 of the 3 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 254 | 528, 826, 902 |
Source: NANPA utilized central office code file.
Rate centers and local calling in West
What a caller sees as "local" is the area code plus prefix. In West, those come from the WEST rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 254 numbers available change over time; porting an existing number is free.
Businesses around West
West is part of the Waco, TX metro area, home to 307,000 people in 2024. County Business Patterns counted 6,481 business establishments in the Waco, TX metro area in 2023, employing 115,925 people. The largest sectors by establishment count are retail trade (995), health care and social assistance (742), and other services (except public administration) (727).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 262 | 5,387 | 20.6 |
| Full-service restaurants | 170 | 4,474 | 26.3 |
| Physician practices | 131 | 2,276 | 17.4 |
| Insurance agencies and brokerages | 129 | 524 | 4.1 |
| Plumbing, heating and air-conditioning contractors | 116 | 2,107 | 18.2 |
| Offices of real estate agents and brokers | 97 | 192 | 2.0 |
| Law offices | 94 | 501 | 5.3 |
| Dental offices | 88 | 647 | 7.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A West number on Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in West is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Waco, TX metro area, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is West, TX?
254. All exchanges NANPA lists for West are in 254.
How many phone companies have exchanges in West?
3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing West business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in West?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).