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Get a local business phone number in Richmond, MN

Richmond's area code, prefixes and carriers from NANPA records, and how to put a Richmond number in front of your customers.

Area code
320
Exchanges
3NANPA-assigned
Carriers
2
Population
1,521Census 2024 est.

What area code is Richmond, MN?

Richmond city is a Census place in Stearns County, Minnesota, with an estimated 1,521 residents in 2024. All 3 exchanges NANPA lists for its rate center are in area code 320. Richmond is in the Central time zone.

According to NANPA's dialing-plan data, local calls within 320 are dialed as seven digits and toll calls as 1 plus ten digits.

Area codes with exchanges in Richmond, MN
Area codeExchanges hereShareIn service sinceOverlay withTime zone
3203100%1996noneCentral

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Who holds Richmond phone exchanges

2 carriers hold the 3 exchanges assigned to Richmond's rate center. Midcontinent Communications - MN has the most, with 2. 1 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Richmond, MN
Carrier (NANPA operating company)ExchangesShare
Midcontinent Communications - MN267%
Melrose Tel. CO.133%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Richmond phone prefixes

These are the central office codes NANPA records for Richmond. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2011. None were assigned in 2020 or later.

Prefixes assigned in Richmond, MN
Area codePrefixes (NXX)
320206, 353, 597

Source: NANPA utilized central office code file.

How local numbers work in Richmond

NANPA ties every exchange to a rate center. For Richmond that is RICHMOND, so a number from one of these exchanges reads as local to people in and around Richmond.

Keeping an existing Richmond number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 320 when you pick it.

Who does business near Richmond

Richmond is part of the St. Cloud, MN metro area, home to 206,000 people in 2024. County Business Patterns counted 5,449 business establishments in the St. Cloud, MN metro area in 2023, employing 101,067 people. The largest sectors by establishment count are retail trade (749), construction (724), and health care and social assistance (669).

Selected industries in the St. Cloud, MN metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants1493,10320.8
Full-service restaurants1272,74621.6
Insurance agencies and brokerages1265714.5
Plumbing, heating and air-conditioning contractors851,78020.9
Landscaping services852673.1
Residential remodelers843073.7
Offices of real estate agents and brokers801071.3
General automotive repair shops793874.9

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Setting up a Richmond business line

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Richmond is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

A 19-person team is the benchmark here, the rounded average establishment size in the St. Cloud, MN metro area. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $570.00 a month and Ooma Office Pro $474.05. Callata comes to $379.00 a month for 19 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 19-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$379.00$4,548.00
Quo (Starter)$19.00 per user$361.00$4,332.00
Nextiva (Core)$23.00 per user$437.00$5,244.00
Ooma (Office Pro)$24.95 per user$474.05$5,688.60
Dialpad (Standard)$27.00 per user$513.00$6,156.00
RingCentral (RingEX Core)$30.00 per user$570.00$6,840.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Richmond, MN?

320. All exchanges NANPA lists for Richmond are in 320.

How many phone companies have exchanges in Richmond?

2, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Richmond business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Richmond?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 19 users come to $379.00 a month. For comparison, 19 users on RingCentral RingEX Core list at $570.00 a month (checked September 28, 2026).