CallataGuides

Get a local business phone number in Shepherd, MI

Shepherd's area code, prefixes and carriers from NANPA records, and how to put a Shepherd number in front of your customers.

Area code
989
Exchanges
3NANPA-assigned
Carriers
3
Population
1,526Census 2024 est.

What area code is Shepherd, MI?

Shepherd, in Isabella County, Michigan, had a Census-estimated population of 1,526 in July 2024. All 3 exchanges NANPA lists for its rate center are in area code 989. Shepherd is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 989 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Area codes with exchanges in Shepherd, MI
Area codeExchanges hereShareIn service sinceOverlay withTime zone
9893100%2001noneEastern

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Shepherd exchanges by carrier

3 carriers hold the 3 exchanges assigned to Shepherd's rate center. Level 3 Communications, LLC - Mi has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

Carriers holding exchanges in Shepherd, MI
Carrier (NANPA operating company)ExchangesShare
Level 3 Communications, LLC - Mi133%
Winn Telephone Company d/b/a Winn Telecom - Mi133%
Frontier North, INC. - Mi133%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Exchanges (NPA-NXX) assigned in Shepherd

Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Shepherd's rate center (SHEPHERD). The earliest assignment date recorded in the file for these codes is 2002. None were assigned in 2020 or later.

Prefixes assigned in Shepherd, MI
Area codePrefixes (NXX)
989567, 804, 828

Source: NANPA utilized central office code file.

What makes a number local to Shepherd

NANPA ties every exchange to a rate center. For Shepherd that is SHEPHERD, so a number from one of these exchanges reads as local to people in and around Shepherd.

Keeping an existing Shepherd number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 989 when you pick it.

Businesses around Shepherd

Shepherd is part of the Mount Pleasant, MI micropolitan area, home to 65,072 people in 2024. County Business Patterns counted 1,423 business establishments in the Mount Pleasant, MI micropolitan area in 2023, employing 25,575 people. The largest sectors by establishment count are retail trade (221), health care and social assistance (214), and accommodation and food services (165).

Selected industries in the Mount Pleasant, MI micropolitan area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Physician practices573946.9
Full-service restaurants531,31924.9
Limited-service restaurants471,15624.6
Dental offices201839.2
Landscaping services19——
Insurance agencies and brokerages181116.2
Plumbing, heating and air-conditioning contractors181548.6
Offices of real estate agents and brokers17221.3

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Business phone service in Shepherd

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Shepherd, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

The comparison below uses 18 users, the rounded average establishment size in the Mount Pleasant, MI micropolitan area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.

Monthly list price for an 18-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$359.00$4,308.00
Quo (Starter)$19.00 per user$342.00$4,104.00
Nextiva (Core)$23.00 per user$414.00$4,968.00
Ooma (Office Pro)$24.95 per user$449.10$5,389.20
Dialpad (Standard)$27.00 per user$486.00$5,832.00
RingCentral (RingEX Core)$30.00 per user$540.00$6,480.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Shepherd, MI?

989. All exchanges NANPA lists for Shepherd are in 989.

How many phone companies have exchanges in Shepherd?

3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Shepherd business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Shepherd?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).