Get a local business phone number in Shepherd, MI
Shepherd's area code, prefixes and carriers from NANPA records, and how to put a Shepherd number in front of your customers.
- Area code
- 989
- Exchanges
- 3NANPA-assigned
- Carriers
- 3
- Population
- 1,526Census 2024 est.
What area code is Shepherd, MI?
Shepherd, in Isabella County, Michigan, had a Census-estimated population of 1,526 in July 2024. All 3 exchanges NANPA lists for its rate center are in area code 989. Shepherd is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 989 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 989 | 3 | 100% | 2001 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Shepherd exchanges by carrier
3 carriers hold the 3 exchanges assigned to Shepherd's rate center. Level 3 Communications, LLC - Mi has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Level 3 Communications, LLC - Mi | 1 | 33% |
| Winn Telephone Company d/b/a Winn Telecom - Mi | 1 | 33% |
| Frontier North, INC. - Mi | 1 | 33% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Shepherd
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Shepherd's rate center (SHEPHERD). The earliest assignment date recorded in the file for these codes is 2002. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 989 | 567, 804, 828 |
Source: NANPA utilized central office code file.
What makes a number local to Shepherd
NANPA ties every exchange to a rate center. For Shepherd that is SHEPHERD, so a number from one of these exchanges reads as local to people in and around Shepherd.
Keeping an existing Shepherd number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 989 when you pick it.
Businesses around Shepherd
Shepherd is part of the Mount Pleasant, MI micropolitan area, home to 65,072 people in 2024. County Business Patterns counted 1,423 business establishments in the Mount Pleasant, MI micropolitan area in 2023, employing 25,575 people. The largest sectors by establishment count are retail trade (221), health care and social assistance (214), and accommodation and food services (165).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Physician practices | 57 | 394 | 6.9 |
| Full-service restaurants | 53 | 1,319 | 24.9 |
| Limited-service restaurants | 47 | 1,156 | 24.6 |
| Dental offices | 20 | 183 | 9.2 |
| Landscaping services | 19 | — | — |
| Insurance agencies and brokerages | 18 | 111 | 6.2 |
| Plumbing, heating and air-conditioning contractors | 18 | 154 | 8.6 |
| Offices of real estate agents and brokers | 17 | 22 | 1.3 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Shepherd
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Shepherd, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 18 users, the rounded average establishment size in the Mount Pleasant, MI micropolitan area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Shepherd, MI?
989. All exchanges NANPA lists for Shepherd are in 989.
How many phone companies have exchanges in Shepherd?
3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Shepherd business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Shepherd?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).