Get a local business phone number in Carrollton, KY
Carrollton's area code, prefixes and carriers from NANPA records, and how to put a Carrollton number in front of your customers.
- Area code
- 502
- Exchanges
- 12NANPA-assigned
- Carriers
- 9
- Population
- 3,955Census 2024 est.
Carrollton area codes
Carrollton city is a Census place in Carroll County, Kentucky, with an estimated 3,955 residents in 2024. All 12 exchanges NANPA lists for its rate center are in area code 502. 502 is part of an overlay with 761, so a new local number in Carrollton may carry any of those codes depending on which have numbers available. Carrollton is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 502 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 502 | 12 | 100% | 1947 | 761 | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Carrollton phone exchanges
9 carriers hold the 12 exchanges assigned to Carrollton's rate center. Onvoy, LLC - KY has the most, with 2. 9 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Onvoy, LLC - KY | 2 | 17% |
| Metropcs, INC. | 2 | 17% |
| Level 3 Communications, LLC - KY | 2 | 17% |
| Paetec Itel, LLC | 1 | 8.3% |
| Cellco Partnership d/b/a Verizon Wireless - KY | 1 | 8.3% |
| TWC Ip Enabled Services, LLC | 1 | 8.3% |
| New Cingular Wireless PCS, LLC - Ga | 1 | 8.3% |
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 1 | 8.3% |
| Win.net Telecommunications, INC. - KY | 1 | 8.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Carrollton phone prefixes
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Carrollton. The earliest assignment date recorded in the file for these codes is 2001. 2 of the 12 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 502 | 236, 278, 351, 414, 480, 519, 525, 662, 686, 732, 733, 781 |
Source: NANPA utilized central office code file.
When Carrollton's exchanges were assigned
The table groups Carrollton's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 7 | 78% |
| 2020s | 2 | 22% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Carrollton
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Carrollton's numbers are rated to the CARROLLTON rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Carrollton number.
Keeping an existing Carrollton number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 502 when you pick it.
Businesses around Carrollton
Carrollton is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 94,402 business establishments in Kentucky in 2023, employing 1,708,602 people. The largest sectors by establishment count are retail trade (15,020), health care and social assistance (12,636), and other services (except public administration) (9,543).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 3,499 | 81,154 | 23.2 |
| Full-service restaurants | 2,808 | 64,028 | 22.8 |
| Physician practices | 2,710 | 40,099 | 14.8 |
| Law offices | 1,812 | 9,603 | 5.3 |
| Insurance agencies and brokerages | 1,771 | 9,060 | 5.1 |
| Offices of real estate agents and brokers | 1,450 | 2,751 | 1.9 |
| Dental offices | 1,440 | 10,549 | 7.3 |
| Plumbing, heating and air-conditioning contractors | 1,379 | 15,837 | 11.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Carrollton business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Carrollton is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
An 18-person team is the benchmark here, the rounded average establishment size in Kentucky. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $540.00 a month and Ooma Office Pro $449.10. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Carrollton, KY?
502. All exchanges NANPA lists for Carrollton are in 502.
How many phone companies have exchanges in Carrollton?
9, holding 12 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Carrollton business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Carrollton?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).