Business phone system for motor vehicle towing companies in Mississippi

The towing company industry in Mississippi

Mississippi had 101 motor vehicle towing companies in 2023, according to Census County Business Patterns (NAICS 488410, Motor Vehicle Towing). They employed 533 people in mid-March and reported $24.3 million in annual payroll. That is the 31st highest count among the 51 states and DC with published figures. Motor vehicle towing companies make up 0.17% of the 60,465 business establishments in the state.

Per 100,000 residents (2024 estimate) Mississippi has 3.4 motor vehicle towing companies, 10.5% above the national rate of 3.1. The average establishment has 5.3 employees against 6.9 nationally. Payroll per employee is $45,522, 11.9% below the U.S. figure of $51,644.

Where motor vehicle towing companies in Mississippi are concentrated

Census published towing company counts for 12 metro or micropolitan areas that include part of Mississippi. The largest is Memphis, TN-MS-AR, with 51 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 71% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at motor vehicle towing companies in Mississippi

66.3% of Mississippi's motor vehicle towing companies with employees had fewer than five people in March 2023, compared with 60.5% nationally. 84.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a towing company in Mississippi has to catch

Towing is dispatched by phone at all hours, and the company that answers gets the tow. Dispatchers coordinate drivers, customers and repair shops. That holds for motor vehicle towing companies in Mississippi as much as anywhere.

Calls a towing company in Mississippi might handle in a typical week include:

• A property manager calls about an illegally parked car.
• An insurer calls about a claim.
• A repair shop calls about a vehicle drop-off.

After-hours calls

Nights and weekends are core hours, so after-hours routing to drivers is essential.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a towing company in Mississippi

Motor vehicle towing companies in Mississippi average 5.3 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Mississippi

Mississippi has 5 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your drivers know, subject to carrier inventory, or port your current number for free.

How Callata works for motor vehicle towing companies in Mississippi

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Mississippi, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.