CallataGuidesBusiness phone system for motor vehicle towing companies in Arizona
200 motor vehicle towing companies operated in Arizona in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 200CBP 2023
- Employees
- 1,881mid-March 2023
- Per 100k residents
- 2.6U.S. 3.1
- State rank
- 20th of 51by count
Motor vehicle towing companies in Arizona by the numbers
County Business Patterns counts 200 establishments in Arizona classified as Motor Vehicle Towing (NAICS 488410) for 2023. They employed 1,881 people in mid-March and reported $96.9 million in annual payroll. That is the 20th highest count among the 51 states and DC with published figures. Motor vehicle towing companies make up 0.12% of the 162,845 business establishments in the state.
Per 100,000 residents (2024 estimate) Arizona has 2.6 motor vehicle towing companies, 15.1% below the national rate of 3.1. The average establishment has 9.4 employees against 6.9 nationally. Payroll per employee is $51,539, in line with the U.S. figure of $51,644.
| Measure | Arizona | United States |
|---|---|---|
| Establishments | 200 | 10,566 |
| Mid-March employees | 1,881 | 73,320 |
| Annual payroll | $96,945,000 | $3,786,569,000 |
| Employees per establishment | 9.4 | 6.9 |
| Payroll per employee | $51,539 | $51,644 |
| Establishments per 100,000 residents | 2.6 | 3.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where motor vehicle towing companies in Arizona are concentrated
Census published towing company counts for 9 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 125 establishments. Single-state metro and micropolitan areas account for 96% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Phoenix, AZ | 125 | 1,234 | 2.4 |
| Tucson, AZ | 16 | 193 | 1.5 |
| Prescott Valley, AZ | 13 | 103 | 5.2 |
| Flagstaff, AZ | 10 | 71 | 6.9 |
| Lake Havasu City, AZ | 7 | 84 | 3.1 |
| Payson, AZ | 7 | 32 | 12.9 |
| Sierra Vista, AZ | 6 | 63 | 4.8 |
| Yuma, AZ | 4 | — | 1.8 |
| Show Low, AZ | 4 | 20 | 3.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at motor vehicle towing companies in Arizona
53.3% of Arizona's motor vehicle towing companies with employees had fewer than five people in March 2023, compared with 60.5% nationally. 77.4% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 106 | 53.3% | 60.5% |
| 5–9 employees | 48 | 24.1% | 19.2% |
| 10–19 employees | 22 | 11.1% | 12.4% |
| 20–49 employees | 19 | 9.5% | 6.6% |
| 50 or more employees | 4 | 2.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for motor vehicle towing companies in Arizona
Towing is dispatched by phone at all hours, and the company that answers gets the tow. Dispatchers coordinate drivers, customers and repair shops.
Typical inbound and outbound calls for motor vehicle towing companies in Arizona:
- The dispatcher calls a customer with an arrival time.
- A property manager calls about an illegally parked car.
- An insurer calls about a claim.
What motor vehicle towing companies text about
Towing companies text driver arrival times and location requests.
Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for motor vehicle towing companies in Arizona
Motor vehicle towing companies in Arizona average 9.4 employees, so the comparison uses a 9-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a towing company in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Arizona
Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a towing company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 480 | 783 | Mountain | 1999 | 602, 623 |
| 602 | 748 | Mountain | 1947 | 480, 623 |
| 520 | 694 | Mountain | 1995 | none |
| 928 | 633 | Mountain | 2001 | none |
| 623 | 312 | Mountain | 1999 | 480, 602 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for motor vehicle towing companies in Arizona
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many motor vehicle towing companies are in Arizona?
200 in 2023, according to Census County Business Patterns. They employed 1,881 people in mid-March.
Which Arizona metro area has the most motor vehicle towing companies?
Phoenix, AZ, with 125 establishments in 2023.
What does a phone system cost a 9-person towing company?
$270.00 a month on RingCentral RingEX Core or $224.55 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $179.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Arizona number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.