Business phone system for temporary help services in Montana

The temporary staffing agency industry in Montana

County Business Patterns counts 96 establishments in Montana classified as Temporary Help Services (NAICS 561320) for 2023. They employed 2,561 people in mid-March and reported $88.5 million in annual payroll. That is the 46th highest count among the 51 states and DC with published figures. Temporary help services make up 0.23% of the 42,566 business establishments in the state.

Per 100,000 residents (2024 estimate) Montana has 8.4 temporary help services, 24.9% below the national rate of 11.2. The average establishment has 26.7 employees against 95.3 nationally. Payroll per employee is $34,545, 29.0% below the U.S. figure of $48,635.

Montana's largest markets for temporary help services

Census published temporary staffing agency counts for 7 metro or micropolitan areas that include part of Montana. The largest is Billings, MT, with 26 establishments. Single-state metro and micropolitan areas account for 75% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at temporary help services in Montana

51.6% of Montana's temporary help services with employees had fewer than five people in March 2023, compared with 37.2% nationally. 60.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What temporary help services in Montana use the phone for

Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action.

Calls a temporary staffing agency in Montana might handle in a typical week include:

• A client calls for extra workers tomorrow.
• The agency calls workers about open shifts.
• A client calls about a timesheet.

Business texting for temporary help services

Agencies text shift offers and confirmations to workers who opted in.

Texting from a local number in Montana requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a temporary staffing agency in Montana

Temporary help services in Montana average 26.7 employees, so the comparison uses a 27-person team. Priced per seat, 27 users would run $810.00 a month on RingCentral RingEX Core and $673.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $539.00 a month for 27 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $3,252 less than RingCentral for a temporary staffing agency in Montana of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Montana

Montana has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a temporary staffing agency can hold a number in more than one of them.

How Callata works for temporary help services in Montana

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Montana is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.