Business phone system for temporary help services in Minnesota
658 temporary help services operated in Minnesota in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 658CBP 2023
- Employees
- 57,241mid-March 2023
- Per 100k residents
- 11.4U.S. 11.2
- State rank
- 21st of 51by count
The temporary staffing agency industry in Minnesota
County Business Patterns counts 658 establishments in Minnesota classified as Temporary Help Services (NAICS 561320) for 2023. They employed 57,241 people in mid-March and reported $2.7 billion in annual payroll. That is the 21st highest count among the 51 states and DC with published figures. Temporary help services make up 0.43% of the 154,455 business establishments in the state.
Per 100,000 residents (2024 estimate) Minnesota has 11.4 temporary help services, in line with the national rate of 11.2. The average establishment has 87.0 employees against 95.3 nationally. Payroll per employee is $47,169, 3.0% below the U.S. figure of $48,635.
| Measure | Minnesota | United States |
|---|---|---|
| Establishments | 658 | 38,254 |
| Mid-March employees | 57,241 | 3,645,678 |
| Annual payroll | $2,700,010,000 | $177,308,415,000 |
| Employees per establishment | 87.0 | 95.3 |
| Payroll per employee | $47,169 | $48,635 |
| Establishments per 100,000 residents | 11.4 | 11.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Minnesota's largest markets for temporary help services
Census published temporary staffing agency counts for 16 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 502 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 9.6% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Minneapolis, MN-WI | 502 | 25,401 | 13.4 |
| Fargo, ND-MN | 29 | 1,111 | 10.8 |
| Sioux Falls, SD-MN | 22 | 685 | 7.1 |
| Duluth, MN-WI | 15 | 525 | 5.3 |
| St. Cloud, MN | 13 | 463 | 6.3 |
| Rochester, MN | 12 | 298 | 5.2 |
| La Crosse, WI-MN | 11 | — | 6.4 |
| Grand Forks, ND-MN | 10 | — | 9.6 |
| Owatonna, MN | 6 | 251 | 16.0 |
| Mankato, MN | 5 | — | 4.8 |
| Brainerd, MN | 5 | 335 | 5.0 |
| Winona, MN | 5 | — | 10.0 |
| Willmar, MN | 5 | — | 11.2 |
| Detroit Lakes, MN | 5 | 82 | 14.1 |
| Albert Lea, MN | 4 | — | 13.2 |
| Alexandria, MN | 3 | 76 | 7.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at temporary help services in Minnesota
39.8% of Minnesota's temporary help services with employees had fewer than five people in March 2023, compared with 37.2% nationally. 47.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 262 | 39.8% | 37.2% |
| 5–9 employees | 48 | 7.3% | 8.7% |
| 10–19 employees | 70 | 10.6% | 8.7% |
| 20–49 employees | 99 | 15.0% | 14.7% |
| 50 or more employees | 179 | 27.2% | 30.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for temporary help services in Minnesota
Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action. That holds for temporary help services in Minnesota as much as anywhere.
Typical inbound and outbound calls for temporary help services in Minnesota:
- A client calls for extra workers tomorrow.
- The agency calls workers about open shifts.
- A worker calls about a paycheck.
Business texting for temporary help services
Agencies text shift offers and confirmations to workers who opted in.
Texting from a local number in Minnesota requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a temporary staffing agency in Minnesota
Temporary help services in Minnesota average 87.0 employees, so the comparison uses an 87-person team. Priced per seat, 87 users would run $2,610.00 a month on RingCentral RingEX Core and $2,170.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $1,739.00 a month for 87 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $10,452 less than RingCentral for a temporary staffing agency in Minnesota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,739.00 | $20,868.00 |
| Quo (Starter) | $19.00 per user | $1,653.00 | $19,836.00 |
| Nextiva (Core) | $23.00 per user | $2,001.00 | $24,012.00 |
| Ooma (Office Pro) | $24.95 per user | $2,170.65 | $26,047.80 |
| Dialpad (Standard) | $27.00 per user | $2,349.00 | $28,188.00 |
| RingCentral (RingEX Core) | $30.00 per user | $2,610.00 | $31,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Minnesota
Minnesota has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a temporary staffing agency can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 507 | 765 | Central | 1954 | 924 |
| 218 | 708 | Central | 1947 | none |
| 612 | 590 | Central | 1947 | none |
| 320 | 511 | Central | 1996 | none |
| 651 | 474 | Central | 1998 | none |
| 763 | 367 | Central | 2000 | none |
| 952 | 340 | Central | 2000 | none |
| 924 | 0 | Central | 2024 | 507 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for temporary help services in Minnesota
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Minnesota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many temporary help services are in Minnesota?
658 in 2023, according to Census County Business Patterns. They employed 57,241 people in mid-March.
Which Minnesota metro area has the most temporary help services?
Minneapolis, MN-WI, with 502 establishments in 2023.
What does a phone system cost an 87-person temporary staffing agency?
$2,610.00 a month on RingCentral RingEX Core or $2,170.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $1,739.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Minnesota number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.