CallataGuidesBusiness phone system for temporary help services in Lakeland, FL
Temporary help services in the Lakeland-Winter Haven, FL metro area: 57 establishments in 2023, the local area codes, and what phone service costs a 71-person team.
- Establishments
- 57CBP 2023
- Employees
- 4,024mid-March 2023
- Per 100k residents
- 6.7U.S. 11.2
- Rank
- 97th of 637areas by count
Temporary help services in Lakeland, FL by the numbers
The Census Bureau's 2023 County Business Patterns lists 57 establishments classified as Temporary Help Services (NAICS 561320) in the Lakeland-Winter Haven, FL metro area. Together they reported 4,024 mid-March employees and $129.5 million of payroll for the year. That ranks 97th of the 637 metro and micropolitan areas where Census published a count for this industry.
With 853,000 residents in the Census 2024 estimate, that is 6.7 temporary help services per 100,000 people, 40.6% below the national rate of 11.2. Establishments average 70.6 employees, 25.9% below the U.S. average of 95.3. Payroll per employee comes to $32,184, 33.8% below the national $48,635.
| Measure | Lakeland, FL | Florida | United States |
|---|---|---|---|
| Establishments | 57 | 2,147 | 38,254 |
| Mid-March employees | 4,024 | 195,001 | 3,645,678 |
| Annual payroll | $129,510,000 | $9,495,619,000 | $177,308,415,000 |
| Employees per establishment | 70.6 | 90.8 | 95.3 |
| Payroll per employee | $32,184 | $48,695 | $48,635 |
| Establishments per 100,000 residents | 6.7 | 9.2 | 11.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at temporary help services in Lakeland, FL
Of the temporary help services in Lakeland, FL that had employees in March 2023, 30.2% had fewer than five (the U.S. share is 37.2%). When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 30.2% | 37.2% |
| 5–9 employees | not published | — | 8.7% |
| 10–19 employees | 5 | 9.4% | 8.7% |
| 20–49 employees | 10 | 18.9% | 14.7% |
| 50 or more employees | 22 | 41.5% | 30.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for temporary help services in Lakeland, FL
Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action.
A few of the calls that come in to temporary help services in Lakeland, FL:
- A client calls for extra workers tomorrow.
- A client calls about a timesheet.
- A worker calls out sick before a shift.
After-hours calls
Call-outs and shift requests arrive early and late, so after-hours routing matters.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Phone system pricing for a 71-person temporary staffing agency
The average temporary staffing agency in Lakeland, FL has 70.6 employees, so a 71-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $1,771.45 a month on Ooma Office Pro or $2,130.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 71 people cost $1,419.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $8,532. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,419.00 | $17,028.00 |
| Quo (Starter) | $19.00 per user | $1,349.00 | $16,188.00 |
| Nextiva (Core) | $23.00 per user | $1,633.00 | $19,596.00 |
| Ooma (Office Pro) | $24.95 per user | $1,771.45 | $21,257.40 |
| Dialpad (Standard) | $27.00 per user | $1,917.00 | $23,004.00 |
| RingCentral (RingEX Core) | $30.00 per user | $2,130.00 | $25,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Lakeland, FL
The exchanges in the area's named cities and towns are all in area code 863 (301 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your workers and clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 863 | 301 | Eastern | 1999 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What temporary help services in Lakeland, FL get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Lakeland, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many temporary help services are there in Lakeland, FL?
Census County Business Patterns counted 57 temporary help services in the Lakeland-Winter Haven, FL metro area in 2023. They employed 4,024 people in mid-March.
What does a business phone system cost for a 71-person temporary staffing agency?
At month-to-month list prices checked September 28, 2026, 71 users cost $2,130.00 a month on RingCentral RingEX Core and $1,771.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $1,419.00.
What area code should a temporary staffing agency in Lakeland, FL use?
Area code 863 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a temporary staffing agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.