CallataGuidesBusiness phone system for custom computer programming services firms in Rapid City, SD
Custom computer programming services firms in the Rapid City, SD metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 15-person team.
- Establishments
- 16CBP 2023
- Per 100k residents
- 10.2U.S. 20.0
- Rank
- 248th of 563areas by count
How many custom computer programming services firms are in Rapid City, SD?
County Business Patterns counts 16 custom computer programming services firms (NAICS 541511, Custom Computer Programming Services) in the Rapid City, SD metro area for 2023. That ranks 248th of the 563 metro and micropolitan areas where Census published a count for this industry.
With 156,000 residents in the Census 2024 estimate, that is 10.2 custom computer programming services firms per 100,000 people, 48.8% below the national rate of 20.0.
| Measure | Rapid City, SD | South Dakota | United States |
|---|---|---|---|
| Establishments | 16 | 108 | 68,051 |
| Mid-March employees | 44 (high noise) | 896 (moderate noise) | 1,012,250 |
| Annual payroll | $4,481,000 (moderate noise) | $84,115,000 (moderate noise) | $125,775,835,000 |
| Employees per establishment | — | 8.3 | 14.9 |
| Payroll per employee | — | $93,878 | $124,254 |
| Establishments per 100,000 residents | 10.2 | 11.7 | 20.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: custom computer programming services firms in Rapid City, SD
Of the custom computer programming services firms in Rapid City, SD that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 72.0%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 100.0% | 72.0% |
| 5–9 employees | not published | — | 10.1% |
| 10–19 employees | not published | — | 7.0% |
| 20–49 employees | not published | — | 5.9% |
| 50 or more employees | 0 | 0.0% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What custom computer programming services firms in Rapid City, SD use the phone for
Small software shops juggle client meetings, support requests and sales calls with a team that is mostly heads-down building. A shared line with routing keeps support from interrupting developers while still answering clients.
Typical inbound and outbound calls for custom computer programming services firms in Rapid City, SD:
- The firm calls a client to review a milestone.
- A partner agency calls about a subcontract.
- A prospect calls to discuss a new app project.
When nobody can pick up
Production issues can come in after hours, so an urgent flag on voicemail helps the on-call developer.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for custom computer programming services firms in Rapid City, SD
Census did not publish a reliable employee count for custom computer programming services firms in Rapid City, SD, so this comparison uses the U.S. average of 15 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 15 users on RingCentral RingEX Core cost $450.00 a month and 15 on Ooma Office Pro cost $374.25. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Rapid City, SD
The exchanges in the area's named cities and towns are all in area code 605 (77 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 605 | 77 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for custom computer programming services firms
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Rapid City, SD, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many custom computer programming services firms are there in Rapid City, SD?
Census County Business Patterns counted 16 custom computer programming services firms in the Rapid City, SD metro area in 2023.
What does a business phone system cost for a 15-person custom software firm?
At month-to-month list prices checked September 28, 2026, 15 users cost $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $299.00.
What area code should a custom software firm in Rapid City, SD use?
Area code 605 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a custom software firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.