CallataGuidesBusiness phone system for custom computer programming services firms in Medford, OR
Custom computer programming services firms in the Medford, OR metro area: 37 establishments in 2023, the local area codes, and what phone service costs a 5-person team.
- Establishments
- 37CBP 2023
- Employees
- 168mid-March 2023
- Per 100k residents
- 16.7U.S. 20.0
- Rank
- 153rd of 563areas by count
The custom software firm market in Medford, OR
The Census Bureau's 2023 County Business Patterns lists 37 establishments classified as Custom Computer Programming Services (NAICS 541511) in the Medford, OR metro area. They employed 168 people in mid-March and paid $11.8 million in annual payroll. By establishment count the area is 153rd out of 563 areas with published figures for custom computer programming services firms.
Measured against its 221,000 residents (2024 estimate), the area has 16.7 custom computer programming services firms per 100,000 people; the U.S. rate is 20.0, so Medford, OR is 16.5% below the national figure. The average establishment here has 4.5 employees, compared with 14.9 nationally. Payroll per employee comes to $69,964, 43.7% below the national $124,254.
| Measure | Medford, OR | Oregon | United States |
|---|---|---|---|
| Establishments | 37 | 819 | 68,051 |
| Mid-March employees | 168 (moderate noise) | 7,283 | 1,012,250 |
| Annual payroll | $11,754,000 | $840,722,000 | $125,775,835,000 |
| Employees per establishment | 4.5 | 8.9 | 14.9 |
| Payroll per employee | $69,964 | $115,436 | $124,254 |
| Establishments per 100,000 residents | 16.7 | 19.2 | 20.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: custom computer programming services firms in Medford, OR
Of the custom computer programming services firms in Medford, OR that had employees in March 2023, 85.3% had fewer than five (the U.S. share is 72.0%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 29 | 85.3% | 72.0% |
| 5–9 employees | 5 | 14.7% | 10.1% |
| 10–19 employees | not published | — | 7.0% |
| 20–49 employees | not published | — | 5.9% |
| 50 or more employees | 0 | 0.0% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What custom computer programming services firms in Medford, OR use the phone for
Small software shops juggle client meetings, support requests and sales calls with a team that is mostly heads-down building. A shared line with routing keeps support from interrupting developers while still answering clients.
Calls a custom software firm in Medford, OR might handle in a typical week include:
- The firm calls a client to review a milestone.
- A client calls to schedule a demo.
- A prospect calls to discuss a new app project.
What custom computer programming services firms text about
Firms text release notices and meeting reminders.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a custom software firm in Medford, OR
The average custom software firm in Medford, OR has 4.5 employees, so a 5-person team is a reasonable benchmark. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a custom software firm in Medford, OR of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for custom computer programming services firms in Medford, OR
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 541 has the most, with 72 of 92 exchanges (78%). A local number lets clients in Medford, OR call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 541 | 72 | Mountain and Pacific | 1995 | 458 |
| 458 | 20 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a custom software firm in Medford, OR
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Medford, OR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many custom computer programming services firms are there in Medford, OR?
Census County Business Patterns counted 37 custom computer programming services firms in the Medford, OR metro area in 2023. They employed 168 people in mid-March.
What does a business phone system cost for a 5-person custom software firm?
At month-to-month list prices checked September 28, 2026, 5 users cost $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a custom software firm in Medford, OR use?
Area code 541 has the most assigned exchanges among the area's named places, followed by 458. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a custom software firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.