CallataGuidesBusiness phone system for custom computer programming services firms in Hawaii
180 custom computer programming services firms operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 180CBP 2023
- Employees
- 881mid-March 2023
- Per 100k residents
- 12.4U.S. 20.0
- State rank
- 43rd of 51by count
The custom software firm industry in Hawaii
Hawaii had 180 custom computer programming services firms in 2023, according to Census County Business Patterns (NAICS 541511, Custom Computer Programming Services). They employed 881 people in mid-March and reported $93.4 million in annual payroll. That is the 43rd highest count among the 51 states and DC with published figures. Custom computer programming services firms make up 0.55% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 12.4 custom computer programming services firms, 37.8% below the national rate of 20.0. The average establishment has 4.9 employees against 14.9 nationally. Payroll per employee is $105,964, 14.7% below the U.S. figure of $124,254.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 180 | 68,051 |
| Mid-March employees | 881 | 1,012,250 |
| Annual payroll | $93,354,000 (moderate noise) | $125,775,835,000 |
| Employees per establishment | 4.9 | 14.9 |
| Payroll per employee | $105,964 | $124,254 |
| Establishments per 100,000 residents | 12.4 | 20.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Custom computer programming services firms by metro area in Hawaii
Census published custom software firm counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 126 establishments. Single-state metro and micropolitan areas account for 93% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 126 | 704 | 12.6 |
| Hilo, HI | 15 | 25 | 7.2 |
| Kahului, HI | 15 | 22 | 9.2 |
| Kapaa, HI | 12 | 37 | 16.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at custom computer programming services firms in Hawaii
78.9% of Hawaii's custom computer programming services firms with employees had fewer than five people in March 2023, compared with 72.0% nationally. 90.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 142 | 78.9% | 72.0% |
| 5–9 employees | 20 | 11.1% | 10.1% |
| 10–19 employees | 11 | 6.1% | 7.0% |
| 20–49 employees | 3 | 1.7% | 5.9% |
| 50 or more employees | 4 | 2.2% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What custom computer programming services firms in Hawaii use the phone for
Small software shops juggle client meetings, support requests and sales calls with a team that is mostly heads-down building. A shared line with routing keeps support from interrupting developers while still answering clients.
Calls a custom software firm in Hawaii might handle in a typical week include:
- A client calls to schedule a demo.
- A client calls to report a bug in production.
- A prospect calls to discuss a new app project.
Business texting for custom computer programming services firms
Firms text release notices and meeting reminders.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 5-person custom software firm
Custom computer programming services firms in Hawaii average 4.9 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a custom software firm in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a custom software firm can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for custom computer programming services firms in Hawaii
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many custom computer programming services firms are in Hawaii?
180 in 2023, according to Census County Business Patterns. They employed 881 people in mid-March.
Which Hawaii metro area has the most custom computer programming services firms?
Urban Honolulu, HI, with 126 establishments in 2023.
What does a phone system cost a 5-person custom software firm?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.