CallataGuidesBusiness phone system for security systems services in Urban Honolulu, HI
Security systems services in the Urban Honolulu, HI metro area: 23 establishments in 2023, the local area codes, and what phone service costs a 21-person team.
- Establishments
- 23CBP 2023
- Employees
- 481mid-March 2023
- Per 100k residents
- 2.3U.S. 2.1
- Rank
- 64th of 298areas by count
Security systems services in Urban Honolulu, HI by the numbers
County Business Patterns counts 23 security systems services (NAICS 561621, Security Systems Services (except Locksmiths)) in the Urban Honolulu, HI metro area for 2023. Together they reported 481 mid-March employees and $35.1 million of payroll for the year. That ranks 64th of the 298 metro and micropolitan areas where Census published a count for this industry.
With 999,000 residents in the Census 2024 estimate, that is 2.3 security systems services per 100,000 people, 9.5% above the national rate of 2.1. Establishments average 20.9 employees, 16.4% above the U.S. average of 18.0. Payroll per employee comes to $73,031, 4.2% above the national $70,074.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 23 | 33 | 7,151 |
| Mid-March employees | 481 (moderate noise) | 535 (moderate noise) | 128,462 |
| Annual payroll | $35,128,000 (moderate noise) | $38,583,000 (moderate noise) | $9,001,839,000 |
| Employees per establishment | 20.9 | 16.2 | 18.0 |
| Payroll per employee | $73,031 | $72,118 | $70,074 |
| Establishments per 100,000 residents | 2.3 | 2.3 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big security systems services in Urban Honolulu, HI are
Of the security systems services in Urban Honolulu, HI that had employees in March 2023, 14.3% had fewer than five (the U.S. share is 48.4%). 42.9% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 3 | 14.3% | 48.4% |
| 5–9 employees | 6 | 28.6% | 19.3% |
| 10–19 employees | 6 | 28.6% | 13.9% |
| 20–49 employees | 6 | 28.6% | 11.1% |
| 50 or more employees | 0 | 0.0% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What security systems services in Urban Honolulu, HI use the phone for
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.
Typical inbound and outbound calls for security systems services in Urban Honolulu, HI:
- A business calls about a faulty alarm panel.
- A customer calls to add a user code.
- A homeowner calls about installing cameras.
Calls after closing time
Alarm problems at night need clear after-hours routing.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for security systems services in Urban Honolulu, HI
The average security systems company in Urban Honolulu, HI has 20.9 employees, so a 21-person team is a reasonable benchmark. Priced per seat, 21 users would run $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 21 people cost $419.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,532. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $419.00 | $5,028.00 |
| Quo (Starter) | $19.00 per user | $399.00 | $4,788.00 |
| Nextiva (Core) | $23.00 per user | $483.00 | $5,796.00 |
| Ooma (Office Pro) | $24.95 per user | $523.95 | $6,287.40 |
| Dialpad (Standard) | $27.00 per user | $567.00 | $6,804.00 |
| RingCentral (RingEX Core) | $30.00 per user | $630.00 | $7,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for security systems services
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Urban Honolulu, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many security systems services are there in Urban Honolulu, HI?
Census County Business Patterns counted 23 security systems services in the Urban Honolulu, HI metro area in 2023. They employed 481 people in mid-March.
What does a business phone system cost for a 21-person security systems company?
At month-to-month list prices checked September 28, 2026, 21 users cost $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $419.00.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.