CallataGuidesBusiness phone system for security systems services in Atlanta, GA
Security systems services in the Atlanta-Sandy Springs-Roswell, GA metro area: 153 establishments in 2023, the local area codes, and what phone service costs an 18-person team.
- Establishments
- 153CBP 2023
- Employees
- 2,687mid-March 2023
- Per 100k residents
- 2.4U.S. 2.1
- Rank
- 8th of 298areas by count
How many security systems services are in Atlanta, GA?
County Business Patterns counts 153 security systems services (NAICS 561621, Security Systems Services (except Locksmiths)) in the Atlanta-Sandy Springs-Roswell, GA metro area for 2023. They employed 2,687 people in mid-March and paid $190.7 million in annual payroll. By establishment count the area is 8th out of 298 areas with published figures for security systems services.
Measured against its 6.4 million residents (2024 estimate), the area has 2.4 security systems services per 100,000 people; the U.S. rate is 2.1, so Atlanta, GA is 13.5% above the national figure. The average establishment here has 17.6 employees, compared with 18.0 nationally. Payroll per employee comes to $70,953, in line with the national $70,074.
| Measure | Atlanta, GA | Georgia | United States |
|---|---|---|---|
| Establishments | 153 | 234 | 7,151 |
| Mid-March employees | 2,687 (moderate noise) | 3,593 | 128,462 |
| Annual payroll | $190,652,000 (moderate noise) | $237,934,000 (moderate noise) | $9,001,839,000 |
| Employees per establishment | 17.6 | 15.4 | 18.0 |
| Payroll per employee | $70,953 | $66,222 | $70,074 |
| Establishments per 100,000 residents | 2.4 | 2.1 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at security systems services in Atlanta, GA
Of the security systems services in Atlanta, GA that had employees in March 2023, 57.0% had fewer than five (the U.S. share is 48.4%). 73.5% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 86 | 57.0% | 48.4% |
| 5–9 employees | 25 | 16.6% | 19.3% |
| 10–19 employees | 20 | 13.2% | 13.9% |
| 20–49 employees | 7 | 4.6% | 11.1% |
| 50 or more employees | 13 | 8.6% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What security systems services in Atlanta, GA use the phone for
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.
Calls a security systems company in Atlanta, GA might handle in a typical week include:
- A homeowner calls about installing cameras.
- The company calls a customer to schedule service.
- A business calls about a faulty alarm panel.
What security systems services text about
Companies text appointment confirmations and service updates.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for security systems services in Atlanta, GA
The average security systems company in Atlanta, GA has 17.6 employees, so an 18-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $449.10 a month on Ooma Office Pro or $540.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,172 less than RingCentral for a security systems company in Atlanta, GA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Atlanta, GA
NANPA records place the exchanges of the area's named cities and towns in 7 area codes. 404 has the most, with 781 of 1,776 exchanges (44%). A local number lets customers in Atlanta, GA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 404 | 781 | Eastern | 1947 | 470, 678, 943 |
| 470 | 426 | Eastern | 2010 | 404, 678, 770, 943 |
| 678 | 246 | Eastern | 1998 | 404, 470, 770, 943 |
| 770 | 150 | Eastern | 1995 | 470, 678, 943 |
| 943 | 92 | Eastern | 2022 | 404, 470, 678, 470, 678, 770 |
| 706 | 53 | Eastern | 1992 | 762 |
| 762 | 28 | Eastern | 2006 | 706 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What security systems services in Atlanta, GA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Atlanta, GA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many security systems services are there in Atlanta, GA?
Census County Business Patterns counted 153 security systems services in the Atlanta-Sandy Springs-Roswell, GA metro area in 2023. They employed 2,687 people in mid-March.
What does a business phone system cost for an 18-person security systems company?
At month-to-month list prices checked September 28, 2026, 18 users cost $540.00 a month on RingCentral RingEX Core and $449.10 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $359.00.
What area code should a security systems company in Atlanta, GA use?
Area code 404 has the most assigned exchanges among the area's named places, followed by 470 and 678. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.