CallataGuidesBusiness phone system for roofing contractors in Philadelphia, PA-NJ-DE-MD
Roofing contractors in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area: 422 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 422CBP 2023
- Employees
- 3,374mid-March 2023
- Per 100k residents
- 6.7U.S. 7.5
- Rank
- 10th of 661areas by count
How many roofing contractors are in Philadelphia, PA-NJ-DE-MD?
County Business Patterns counts 422 roofing contractors (NAICS 238160, Roofing Contractors) in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area for 2023. Together they reported 3,374 mid-March employees and $267.3 million of payroll for the year. That ranks 10th of the 661 metro and micropolitan areas where Census published a count for this industry.
With 6.3 million residents in the Census 2024 estimate, that is 6.7 roofing contractors per 100,000 people, 11.2% below the national rate of 7.5. Establishments average 8.0 employees, 5.2% below the U.S. average of 8.4. Payroll per employee comes to $79,210, 12.3% above the national $70,552.
| Measure | Philadelphia, PA-NJ-DE-MD | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 422 | 876 | 25,519 |
| Mid-March employees | 3,374 | 9,729 | 215,242 |
| Annual payroll | $267,253,000 | $761,395,000 | $15,185,724,000 |
| Employees per establishment | 8.0 | 11.1 | 8.4 |
| Payroll per employee | $79,210 | $78,260 | $70,552 |
| Establishments per 100,000 residents | 6.7 | 6.7 | 7.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at roofing contractors in Philadelphia, PA-NJ-DE-MD
Of the roofing contractors in Philadelphia, PA-NJ-DE-MD that had employees in March 2023, 66.6% had fewer than five (the U.S. share is 65.3%). 82.6% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 279 | 66.6% | 65.3% |
| 5–9 employees | 67 | 16.0% | 15.0% |
| 10–19 employees | 44 | 10.5% | 10.1% |
| 20–49 employees | 22 | 5.3% | 6.7% |
| 50 or more employees | 7 | 1.7% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a roofing contractor in Philadelphia, PA-NJ-DE-MD has to catch
Roofers see call surges after storms, when many homeowners call at once about leaks and damage. Capturing every call during those peaks determines how much work the company books. That holds for roofing contractors in Philadelphia, PA-NJ-DE-MD as much as anywhere.
Calls a roofing contractor in Philadelphia, PA-NJ-DE-MD might handle in a typical week include:
- An insurance adjuster calls to meet at a property.
- A homeowner calls for a replacement estimate.
- A homeowner calls about a leak after a storm.
After-hours calls
Storm-related calls arrive at all hours, so voicemail transcription and urgency flags help sort them.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for roofing contractors in Philadelphia, PA-NJ-DE-MD
The average roofing contractor in Philadelphia, PA-NJ-DE-MD has 8.0 employees, so an 8-person team is a reasonable benchmark. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for roofing contractors in Philadelphia, PA-NJ-DE-MD
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 856 has the most, with 478 of 1,515 exchanges (32%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your homeowners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 856 | 478 | Eastern | 1999 | none |
| 302 | 306 | Eastern | 1947 | none |
| 267 | 202 | Eastern | 1999 | 215, 445 |
| 484 | 157 | Eastern | 1999 | 610, 835 |
| 609 | 153 | Eastern | 1957 | 640 |
| 610 | 95 | Eastern | 1994 | 484, 835 |
| 215 | 81 | Eastern | 1947 | 267, 445 |
| 445 | 43 | Eastern | 2018 | 215, 267 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a roofing contractor in Philadelphia, PA-NJ-DE-MD
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Philadelphia, PA-NJ-DE-MD, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many roofing contractors are there in Philadelphia, PA-NJ-DE-MD?
Census County Business Patterns counted 422 roofing contractors in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area in 2023. They employed 3,374 people in mid-March.
What does a business phone system cost for an 8-person roofing contractor?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a roofing contractor in Philadelphia, PA-NJ-DE-MD use?
Area code 856 has the most assigned exchanges among the area's named places, followed by 302 and 267. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a roofing contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.