CallataGuidesBusiness phone system for residential property managers in Lexington, KY
Residential property managers in the Lexington-Fayette, KY metro area: 91 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 91CBP 2023
- Employees
- 1,066mid-March 2023
- Per 100k residents
- 17.1U.S. 17.9
- Rank
- 105th of 740areas by count
The residential property management company market in Lexington, KY
County Business Patterns counts 91 residential property managers (NAICS 531311, Residential Property Managers) in the Lexington-Fayette, KY metro area for 2023. They employed 1,066 people in mid-March and paid $61.4 million in annual payroll. By establishment count the area is 105th out of 740 areas with published figures for residential property managers.
Measured against its 533,000 residents (2024 estimate), the area has 17.1 residential property managers per 100,000 people; the U.S. rate is 17.9, so Lexington, KY is 4.6% below the national figure. The average establishment here has 11.7 employees, compared with 8.8 nationally. Payroll per employee comes to $57,606, 2.0% below the national $58,786.
| Measure | Lexington, KY | Kentucky | United States |
|---|---|---|---|
| Establishments | 91 | 421 | 60,818 |
| Mid-March employees | 1,066 (moderate noise) | 3,901 | 536,933 |
| Annual payroll | $61,408,000 | $208,823,000 | $31,564,334,000 |
| Employees per establishment | 11.7 | 9.3 | 8.8 |
| Payroll per employee | $57,606 | $53,531 | $58,786 |
| Establishments per 100,000 residents | 17.1 | 9.2 | 17.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: residential property managers in Lexington, KY
Of the residential property managers in Lexington, KY that had employees in March 2023, 59.6% had fewer than five (the U.S. share is 64.9%). 88.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 53 | 59.6% | 64.9% |
| 5–9 employees | 26 | 29.2% | 20.1% |
| 10–19 employees | 6 | 6.7% | 8.2% |
| 20–49 employees | 4 | 4.5% | 4.2% |
| 50 or more employees | 0 | 0.0% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What residential property managers in Lexington, KY use the phone for
Property managers hear from tenants, owners, prospective renters and vendors, and maintenance calls can be urgent. Separating leasing calls from maintenance and routing emergencies after hours keeps small teams sane.
Calls a residential property management company in Lexington, KY might handle in a typical week include:
- A plumber calls to confirm access to a unit.
- An owner calls about a monthly statement.
- The manager calls a tenant about a late payment.
Texting tenants and owners
Managers text maintenance appointment windows, showing confirmations and rent reminders.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for residential property managers in Lexington, KY
The average residential property management company in Lexington, KY has 11.7 employees, so a 12-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for a residential property management company in Lexington, KY of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Lexington, KY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 859 has the most, with 232 of 255 exchanges (91%). A local number lets tenants and owners in Lexington, KY call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 859 | 232 | Eastern | 2000 | none |
| 502 | 23 | Eastern | 1947 | 761 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for residential property managers
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Lexington, KY is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many residential property managers are there in Lexington, KY?
Census County Business Patterns counted 91 residential property managers in the Lexington-Fayette, KY metro area in 2023. They employed 1,066 people in mid-March.
What does a business phone system cost for a 12-person residential property management company?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
What area code should a residential property management company in Lexington, KY use?
Area code 859 has the most assigned exchanges among the area's named places, followed by 502. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a residential property management company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.