CallataGuidesBusiness phone system for residential property managers in Delaware
174 residential property managers operated in Delaware in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 174CBP 2023
- Employees
- 1,425mid-March 2023
- Per 100k residents
- 16.5U.S. 17.9
- State rank
- 45th of 51by count
The residential property management company industry in Delaware
County Business Patterns counts 174 establishments in Delaware classified as Residential Property Managers (NAICS 531311) for 2023. They employed 1,425 people in mid-March and reported $75.6 million in annual payroll. That is the 45th highest count among the 51 states and DC with published figures. Residential property managers make up 0.59% of the 29,706 business establishments in the state.
Per 100,000 residents (2024 estimate) Delaware has 16.5 residential property managers, 7.5% below the national rate of 17.9. The average establishment has 8.2 employees against 8.8 nationally. Payroll per employee is $53,060, 9.7% below the U.S. figure of $58,786.
| Measure | Delaware | United States |
|---|---|---|
| Establishments | 174 | 60,818 |
| Mid-March employees | 1,425 | 536,933 |
| Annual payroll | $75,610,000 | $31,564,334,000 |
| Employees per establishment | 8.2 | 8.8 |
| Payroll per employee | $53,060 | $58,786 |
| Establishments per 100,000 residents | 16.5 | 17.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Residential property managers by metro area in Delaware
Census published residential property management company counts for 3 metro or micropolitan areas that include part of Delaware. The largest is Philadelphia, PA-NJ-DE-MD, with 813 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 44% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Philadelphia, PA-NJ-DE-MD | 813 | 7,802 | 12.8 |
| Seaford, DE | 49 | 539 | 18.1 |
| Dover, DE | 28 | 144 | 14.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at residential property managers in Delaware
65.7% of Delaware's residential property managers with employees had fewer than five people in March 2023, compared with 64.9% nationally. 85.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 113 | 65.7% | 64.9% |
| 5–9 employees | 34 | 19.8% | 20.1% |
| 10–19 employees | 15 | 8.7% | 8.2% |
| 20–49 employees | 6 | 3.5% | 4.2% |
| 50 or more employees | 4 | 2.3% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a residential property management company in Delaware has to catch
Property managers hear from tenants, owners, prospective renters and vendors, and maintenance calls can be urgent. Separating leasing calls from maintenance and routing emergencies after hours keeps small teams sane. That holds for residential property managers in Delaware as much as anywhere.
A few of the calls that come in to residential property managers in Delaware:
- An owner calls about a monthly statement.
- A tenant calls about a leaking water heater.
- A prospective tenant calls to schedule a showing.
What residential property managers text about
Managers text maintenance appointment windows, showing confirmations and rent reminders.
Texting from a local number in Delaware requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for an 8-person residential property management company
Residential property managers in Delaware average 8.2 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a residential property management company in Delaware of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Delaware
Delaware has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a residential property management company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 302 | 656 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for residential property managers in Delaware
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Delaware is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many residential property managers are in Delaware?
174 in 2023, according to Census County Business Patterns. They employed 1,425 people in mid-March.
Which Delaware metro area has the most residential property managers?
Philadelphia, PA-NJ-DE-MD, with 813 establishments in 2023.
What does a phone system cost an 8-person residential property management company?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Delaware number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.