Business phone system for physical, occupational and speech therapy clinics in Montana

The physical therapy clinic industry in Montana

The Census Bureau counted 265 physical, occupational and speech therapy clinics in Montana in its 2023 County Business Patterns (NAICS 621340). They employed 1,453 people in mid-March and reported $73.3 million in annual payroll. That is the 40th highest count among the 51 states and DC with published figures. Physical, occupational and speech therapy clinics make up 0.62% of the 42,566 business establishments in the state.

Per 100,000 residents (2024 estimate) Montana has 23.3 physical, occupational and speech therapy clinics, 52.2% above the national rate of 15.3. The average establishment has 5.5 employees against 9.0 nationally. Payroll per employee is $50,432, 2.8% above the U.S. figure of $49,067.

Montana's largest markets for physical, occupational and speech therapy clinics

Census published physical therapy clinic counts for 7 metro or micropolitan areas that include part of Montana. The largest is Missoula, MT, with 48 establishments. Single-state metro and micropolitan areas account for 79% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at physical, occupational and speech therapy clinics in Montana

63.0% of Montana's physical, occupational and speech therapy clinics with employees had fewer than five people in March 2023, compared with 56.8% nationally. 82.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for physical, occupational and speech therapy clinics in Montana

Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress.

A few of the calls that come in to physical, occupational and speech therapy clinics in Montana:

• A case manager calls about a workers' compensation patient.
• A patient calls to reschedule several visits around travel.
• A physician's office calls to send a referral.

After-hours calls

After-hours calls are usually scheduling requests or questions about the first visit.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a physical therapy clinic in Montana

Physical, occupational and speech therapy clinics in Montana average 5.5 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Montana

Montana has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your patients know, subject to carrier inventory, or port your current number for free.

How Callata works for physical, occupational and speech therapy clinics in Montana

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Montana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.