CallataGuidesBusiness phone system for nursing care facilities in Lubbock, TX
Nursing care facilities in the Lubbock, TX metro area: 27 establishments in 2023, the local area codes, and what phone service costs a 63-person team.
- Establishments
- 27CBP 2023
- Employees
- 1,701mid-March 2023
- Per 100k residents
- 7.4U.S. 5.3
- Rank
- 112th of 732areas by count
The nursing care facility market in Lubbock, TX
The Census Bureau's 2023 County Business Patterns lists 27 establishments classified as Nursing Care Facilities (Skilled Nursing Facilities) (NAICS 623110) in the Lubbock, TX metro area. They employed 1,701 people in mid-March and paid $61.3 million in annual payroll. By establishment count the area is 112th out of 732 areas with published figures for nursing care facilities.
Measured against its 367,000 residents (2024 estimate), the area has 7.4 nursing care facilities per 100,000 people; the U.S. rate is 5.3, so Lubbock, TX is 38.0% above the national figure. The average establishment here has 63.0 employees, compared with 78.7 nationally. Payroll per employee comes to $36,046, 19.0% below the national $44,479.
| Measure | Lubbock, TX | Texas | United States |
|---|---|---|---|
| Establishments | 27 | 1,546 | 18,126 |
| Mid-March employees | 1,701 | 103,808 | 1,426,754 |
| Annual payroll | $61,314,000 | $4,044,983,000 | $63,460,785,000 |
| Employees per establishment | 63.0 | 67.1 | 78.7 |
| Payroll per employee | $36,046 | $38,966 | $44,479 |
| Establishments per 100,000 residents | 7.4 | 4.9 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at nursing care facilities in Lubbock, TX
Of the nursing care facilities in Lubbock, TX that had employees in March 2023, 12.0% had fewer than five (the U.S. share is 12.9%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 3 | 12.0% | 12.9% |
| 5–9 employees | not published | — | 4.0% |
| 10–19 employees | not published | — | 5.2% |
| 20–49 employees | 8 | 32.0% | 14.3% |
| 50 or more employees | 14 | 56.0% | 63.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for nursing care facilities in Lubbock, TX
Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.
Typical inbound and outbound calls for nursing care facilities in Lubbock, TX:
- A family member calls for an update on a resident.
- A hospital discharge planner calls about an admission.
- A family calls to schedule a care conference.
Texting residents and families
Facilities text visiting updates and care-conference reminders to families.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for nursing care facilities in Lubbock, TX
The average nursing care facility in Lubbock, TX has 63.0 employees, so a 63-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $1,571.85 a month on Ooma Office Pro or $1,890.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $1,259.00 a month for 63 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $7,572 less than RingCentral for a nursing care facility in Lubbock, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,259.00 | $15,108.00 |
| Quo (Starter) | $19.00 per user | $1,197.00 | $14,364.00 |
| Nextiva (Core) | $23.00 per user | $1,449.00 | $17,388.00 |
| Ooma (Office Pro) | $24.95 per user | $1,571.85 | $18,862.20 |
| Dialpad (Standard) | $27.00 per user | $1,701.00 | $20,412.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,890.00 | $22,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for nursing care facilities in Lubbock, TX
The exchanges in the area's named cities and towns are all in area code 806 (194 exchanges in NANPA's file). A local number lets residents and families in Lubbock, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 806 | 194 | Central | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What nursing care facilities in Lubbock, TX get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Lubbock, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many nursing care facilities are there in Lubbock, TX?
Census County Business Patterns counted 27 nursing care facilities in the Lubbock, TX metro area in 2023. They employed 1,701 people in mid-March.
What does a business phone system cost for a 63-person nursing care facility?
At month-to-month list prices checked September 28, 2026, 63 users cost $1,890.00 a month on RingCentral RingEX Core and $1,571.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $1,259.00.
What area code should a nursing care facility in Lubbock, TX use?
Area code 806 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a nursing care facility?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.