CallataGuidesBusiness phone system for nursing care facilities in Green Bay, WI
Nursing care facilities in the Green Bay, WI metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 70-person team.
- Establishments
- 16CBP 2023
- Employees
- 1,126mid-March 2023
- Per 100k residents
- 4.8U.S. 5.3
- Rank
- 174th of 732areas by count
The nursing care facility market in Green Bay, WI
The Census Bureau's 2023 County Business Patterns lists 16 establishments classified as Nursing Care Facilities (Skilled Nursing Facilities) (NAICS 623110) in the Green Bay, WI metro area. They employed 1,126 people in mid-March and paid $45.3 million in annual payroll. By establishment count the area is 174th out of 732 areas with published figures for nursing care facilities.
Measured against its 335,000 residents (2024 estimate), the area has 4.8 nursing care facilities per 100,000 people; the U.S. rate is 5.3, so Green Bay, WI is 10.3% below the national figure. The average establishment here has 70.4 employees, compared with 78.7 nationally. Payroll per employee comes to $40,203, 9.6% below the national $44,479.
| Measure | Green Bay, WI | Wisconsin | United States |
|---|---|---|---|
| Establishments | 16 | 386 | 18,126 |
| Mid-March employees | 1,126 | 26,580 | 1,426,754 |
| Annual payroll | $45,269,000 | $1,051,079,000 | $63,460,785,000 |
| Employees per establishment | 70.4 | 68.9 | 78.7 |
| Payroll per employee | $40,203 | $39,544 | $44,479 |
| Establishments per 100,000 residents | 4.8 | 6.5 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Why the phone matters for nursing care facilities in Green Bay, WI
Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions. That holds for nursing care facilities in Green Bay, WI as much as anywhere.
Typical inbound and outbound calls for nursing care facilities in Green Bay, WI:
- A family calls to schedule a care conference.
- A hospital discharge planner calls about an admission.
- A job applicant calls about open nursing shifts.
Texting residents and families
Facilities text visiting updates and care-conference reminders to families.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 70-person nursing care facility
The average nursing care facility in Green Bay, WI has 70.4 employees, so a 70-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $1,746.50 a month on Ooma Office Pro or $2,100.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $1,399.00 a month for 70 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $8,412 less than RingCentral for a nursing care facility in Green Bay, WI of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,399.00 | $16,788.00 |
| Quo (Starter) | $19.00 per user | $1,330.00 | $15,960.00 |
| Nextiva (Core) | $23.00 per user | $1,610.00 | $19,320.00 |
| Ooma (Office Pro) | $24.95 per user | $1,746.50 | $20,958.00 |
| Dialpad (Standard) | $27.00 per user | $1,890.00 | $22,680.00 |
| RingCentral (RingEX Core) | $30.00 per user | $2,100.00 | $25,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Green Bay, WI
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 920 has the most, with 166 of 177 exchanges (94%). A local number lets residents and families in Green Bay, WI call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 920 | 166 | Central | 1997 | 274 |
| 274 | 8 | Central | 2023 | 920 |
| 715 | 2 | Central | 1947 | 534 |
| 534 | 1 | Central | 2010 | 715 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a nursing care facility in Green Bay, WI
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Green Bay, WI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many nursing care facilities are there in Green Bay, WI?
Census County Business Patterns counted 16 nursing care facilities in the Green Bay, WI metro area in 2023. They employed 1,126 people in mid-March.
What does a business phone system cost for a 70-person nursing care facility?
At month-to-month list prices checked September 28, 2026, 70 users cost $2,100.00 a month on RingCentral RingEX Core and $1,746.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $1,399.00.
What area code should a nursing care facility in Green Bay, WI use?
Area code 920 has the most assigned exchanges among the area's named places, followed by 274 and 715. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a nursing care facility?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.