Business phone system for new car dealers in Hawaii
78 new car dealers operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 78CBP 2023
- Employees
- 3,816mid-March 2023
- Per 100k residents
- 5.4U.S. 6.4
- State rank
- 47th of 50by count
New car dealers in Hawaii by the numbers
County Business Patterns counts 78 establishments in Hawaii classified as New Car Dealers (NAICS 441110) for 2023. They employed 3,816 people in mid-March and reported $302.7 million in annual payroll. That is the 47th highest count among the 50 states and DC with published figures. New car dealers make up 0.24% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 5.4 new car dealers, 16.3% below the national rate of 6.4. The average establishment has 48.9 employees against 51.6 nationally. Payroll per employee is $79,323, in line with the U.S. figure of $79,300.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 78 | 21,910 |
| Mid-March employees | 3,816 | 1,131,340 |
| Annual payroll | $302,695,000 | $89,715,562,000 |
| Employees per establishment | 48.9 | 51.6 |
| Payroll per employee | $79,323 | $79,300 |
| Establishments per 100,000 residents | 5.4 | 6.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where new car dealers in Hawaii are concentrated
Census published new car dealership counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 44 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 44 | 2,707 | 4.4 |
| Hilo, HI | 16 | 500 | 7.6 |
| Kahului, HI | 13 | 439 | 7.9 |
| Kapaa, HI | 5 | 170 | 6.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at new car dealers in Hawaii
7.9% of Hawaii's new car dealers with employees had fewer than five people in March 2023, compared with 14.1% nationally. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 6 | 7.9% | 14.1% |
| 5–9 employees | not published | — | 5.1% |
| 10–19 employees | 6 | 7.9% | 8.8% |
| 20–49 employees | 34 | 44.7% | 31.2% |
| 50 or more employees | 30 | 39.5% | 40.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a new car dealership in Hawaii has to catch
Dealerships route calls between sales, service and parts, and each department has different peak times. Fast follow-up on sales inquiries is critical.
Calls a new car dealership in Hawaii might handle in a typical week include:
- A service customer calls to book maintenance.
- A customer calls the parts department.
- Sales calls a shopper back after an online lead.
When nobody can pick up
Shoppers call evenings and weekends, so capturing those leads matters.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a new car dealership in Hawaii
New car dealers in Hawaii average 48.9 employees, so the comparison uses a 49-person team. On a per-user plan that headcount sets the bill: $1,222.55 a month on Ooma Office Pro or $1,470.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 49 people cost $979.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $5,892. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $979.00 | $11,748.00 |
| Quo (Starter) | $19.00 per user | $931.00 | $11,172.00 |
| Nextiva (Core) | $23.00 per user | $1,127.00 | $13,524.00 |
| Ooma (Office Pro) | $24.95 per user | $1,222.55 | $14,670.60 |
| Dialpad (Standard) | $27.00 per user | $1,323.00 | $15,876.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,470.00 | $17,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for new car dealers in Hawaii
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Hawaii, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Sales calls and texts to leads require appropriate consent under telemarketing rules.
Frequently asked questions
How many new car dealers are in Hawaii?
78 in 2023, according to Census County Business Patterns. They employed 3,816 people in mid-March.
Which Hawaii metro area has the most new car dealers?
Urban Honolulu, HI, with 44 establishments in 2023.
What does a phone system cost a 49-person new car dealership?
$1,470.00 a month on RingCentral RingEX Core or $1,222.55 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $979.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.