CallataGuidesBusiness phone system for mortgage and nonmortgage loan brokers in Dallas, TX
Mortgage and nonmortgage loan brokers in the Dallas-Fort Worth-Arlington, TX metro area: 231 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 231CBP 2023
- Employees
- 2,571mid-March 2023
- Per 100k residents
- 2.8U.S. 2.9
- Rank
- 10th of 242areas by count
How many mortgage and nonmortgage loan brokers are in Dallas, TX?
County Business Patterns counts 231 mortgage and nonmortgage loan brokers (NAICS 522310, Mortgage and Nonmortgage Loan Brokers) in the Dallas-Fort Worth-Arlington, TX metro area for 2023. Together they reported 2,571 mid-March employees and $195.6 million of payroll for the year. That ranks 10th of the 242 metro and micropolitan areas where Census published a count for this industry.
With 8.3 million residents in the Census 2024 estimate, that is 2.8 mortgage and nonmortgage loan brokers per 100,000 people, 3.8% below the national rate of 2.9. Establishments average 11.1 employees, 98.3% above the U.S. average of 5.6. Payroll per employee comes to $76,089, 14.9% below the national $89,382.
| Measure | Dallas, TX | Texas | United States |
|---|---|---|---|
| Establishments | 231 | 591 | 9,792 |
| Mid-March employees | 2,571 (moderate noise) | 4,398 | 54,952 |
| Annual payroll | $195,626,000 (moderate noise) | $323,207,000 | $4,911,723,000 |
| Employees per establishment | 11.1 | 7.4 | 5.6 |
| Payroll per employee | $76,089 | $73,490 | $89,382 |
| Establishments per 100,000 residents | 2.8 | 1.9 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big mortgage and nonmortgage loan brokers in Dallas, TX are
Of the mortgage and nonmortgage loan brokers in Dallas, TX that had employees in March 2023, 83.8% had fewer than five (the U.S. share is 81.5%). 91.7% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 192 | 83.8% | 81.5% |
| 5–9 employees | 18 | 7.9% | 10.6% |
| 10–19 employees | 8 | 3.5% | 4.5% |
| 20–49 employees | 6 | 2.6% | 2.2% |
| 50 or more employees | 5 | 2.2% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a mortgage brokerage in Dallas, TX has to catch
Loan brokers live on responsiveness: borrowers call while house hunting, and agents call to check on approvals before offers. Calls missed during a rate-sensitive moment can cost a deal. That holds for mortgage and nonmortgage loan brokers in Dallas, TX as much as anywhere.
Calls a mortgage brokerage in Dallas, TX might handle in a typical week include:
- An appraiser calls to schedule access to a property.
- The broker calls a borrower for missing documents.
- A borrower calls to ask about locking a rate.
After-hours calls
Buyers and agents often call in the evening while preparing offers, so prompt callbacks matter.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for mortgage and nonmortgage loan brokers in Dallas, TX
The average mortgage brokerage in Dallas, TX has 11.1 employees, so an 11-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for mortgage and nonmortgage loan brokers in Dallas, TX
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 469 has the most, with 775 of 3,872 exchanges (20%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your borrowers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 469 | 775 | Central | 1999 | 214, 945, 972 |
| 214 | 774 | Central | 1947 | 469, 945, 972 |
| 972 | 771 | Central | 1996 | 214, 469, 945 |
| 817 | 677 | Central | 1953 | 682 |
| 682 | 359 | Central | 2000 | 817 |
| 945 | 292 | Central | 2021 | 214, 469, 972 |
| 940 | 173 | Central | 1997 | none |
| 903 | 51 | Central | 1990 | 430 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for mortgage and nonmortgage loan brokers
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Dallas, TX, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Marketing calls and texts require consent, and financial details should not be sent by text.
Frequently asked questions
How many mortgage and nonmortgage loan brokers are there in Dallas, TX?
Census County Business Patterns counted 231 mortgage and nonmortgage loan brokers in the Dallas-Fort Worth-Arlington, TX metro area in 2023. They employed 2,571 people in mid-March.
What does a business phone system cost for an 11-person mortgage brokerage?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a mortgage brokerage in Dallas, TX use?
Area code 469 has the most assigned exchanges among the area's named places, followed by 214 and 972. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a mortgage brokerage?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Marketing calls and texts require consent, and financial details should not be sent by text.