CallataGuidesBusiness phone system for landscaping services in Wilmington, NC
Landscaping services in the Wilmington, NC metro area: 257 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 257CBP 2023
- Employees
- 1,919mid-March 2023
- Per 100k residents
- 53.5U.S. 34.7
- Rank
- 83rd of 892areas by count
The landscaping company market in Wilmington, NC
The Census Bureau's 2023 County Business Patterns lists 257 establishments classified as Landscaping Services (NAICS 561730) in the Wilmington, NC metro area. They employed 1,919 people in mid-March and paid $87.1 million in annual payroll. By establishment count the area is 83rd out of 892 areas with published figures for landscaping services.
Measured against its 481,000 residents (2024 estimate), the area has 53.5 landscaping services per 100,000 people; the U.S. rate is 34.7, so Wilmington, NC is 54.2% above the national figure. The average establishment here has 7.5 employees, compared with 6.8 nationally. Payroll per employee comes to $45,376, 11.5% below the national $51,286.
| Measure | Wilmington, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 257 | 4,361 | 117,969 |
| Mid-March employees | 1,919 | 31,542 | 802,899 |
| Annual payroll | $87,077,000 | $1,408,954,000 | $41,177,464,000 |
| Employees per establishment | 7.5 | 7.2 | 6.8 |
| Payroll per employee | $45,376 | $44,669 | $51,286 |
| Establishments per 100,000 residents | 53.5 | 39.5 | 34.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at landscaping services in Wilmington, NC
Of the landscaping services in Wilmington, NC that had employees in March 2023, 61.1% had fewer than five (the U.S. share is 70.6%). 77.8% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 157 | 61.1% | 70.6% |
| 5–9 employees | 43 | 16.7% | 14.4% |
| 10–19 employees | 33 | 12.8% | 8.0% |
| 20–49 employees | 18 | 7.0% | 4.9% |
| 50 or more employees | 6 | 2.3% | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What landscaping services in Wilmington, NC use the phone for
Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.
Calls a landscaping company in Wilmington, NC might handle in a typical week include:
- A homeowner calls for weekly mowing service.
- A property manager calls about a commercial contract.
- The company calls customers about a rain delay.
Texting customers
Landscapers text service-day reminders and weather delays.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 7-person landscaping company
The average landscaping company in Wilmington, NC has 7.5 employees, so a 7-person team is a reasonable benchmark. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a landscaping company in Wilmington, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Wilmington, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 910 has the most, with 150 of 157 exchanges (96%). A local number lets customers in Wilmington, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 910 | 150 | Eastern | 1993 | 472 |
| 472 | 7 | Eastern | 2022 | 910 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a landscaping company in Wilmington, NC
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Wilmington, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many landscaping services are there in Wilmington, NC?
Census County Business Patterns counted 257 landscaping services in the Wilmington, NC metro area in 2023. They employed 1,919 people in mid-March.
What does a business phone system cost for a 7-person landscaping company?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a landscaping company in Wilmington, NC use?
Area code 910 has the most assigned exchanges among the area's named places, followed by 472. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a landscaping company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.