Business phone system for human resources consulting firms in New York
486 human resources consulting firms operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 486CBP 2023
- Employees
- 7,442mid-March 2023
- Per 100k residents
- 2.4U.S. 2.5
- State rank
- 4th of 51by count
Human resources consulting firms in New York by the numbers
New York had 486 human resources consulting firms in 2023, according to Census County Business Patterns (NAICS 541612, Human Resources Consulting Services). They employed 7,442 people in mid-March and reported $837.6 million in annual payroll. That is the 4th highest count among the 51 states and DC with published figures. Human resources consulting firms make up 0.09% of the 541,313 business establishments in the state.
Per 100,000 residents (2024 estimate) New York has 2.4 human resources consulting firms, 2.4% below the national rate of 2.5. The average establishment has 15.3 employees against 15.7 nationally. Payroll per employee is $112,551, 17.2% above the U.S. figure of $96,006.
| Measure | New York | United States |
|---|---|---|
| Establishments | 486 | 8,526 |
| Mid-March employees | 7,442 | 134,151 |
| Annual payroll | $837,602,000 | $12,879,341,000 |
| Employees per establishment | 15.3 | 15.7 |
| Payroll per employee | $112,551 | $96,006 |
| Establishments per 100,000 residents | 2.4 | 2.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where human resources consulting firms in New York are concentrated
Census published HR consulting firm counts for 8 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 584 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 22% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| New York, NY-NJ | 584 | 13,010 | 2.9 |
| Buffalo, NY | 26 | 349 | 2.2 |
| Albany, NY | 24 | 160 | 2.6 |
| Rochester, NY | 21 | — | 2.0 |
| Syracuse, NY | 16 | 72 | 2.4 |
| Kiryas Joel, NY | 13 | 25 | 1.8 |
| Kingston, NY | 4 | 4 | 2.2 |
| Utica, NY | 3 | — | 1.0 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at human resources consulting firms in New York
70.6% of New York's human resources consulting firms with employees had fewer than five people in March 2023, compared with 74.5% nationally. 84.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 343 | 70.6% | 74.5% |
| 5–9 employees | 69 | 14.2% | 9.8% |
| 10–19 employees | 24 | 4.9% | 6.0% |
| 20–49 employees | 26 | 5.3% | 4.8% |
| 50 or more employees | 24 | 4.9% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a HR consulting firm in New York has to catch
HR consultants are often the first call when an employer faces a personnel issue, so clients expect a quick response. Those calls can involve sensitive information that should go to the right person directly. That holds for human resources consulting firms in New York as much as anywhere.
Calls a HR consulting firm in New York might handle in a typical week include:
- A client calls for help with a handbook update.
- A prospect calls about outsourced HR support.
- A business owner calls about an employee complaint.
Calls after closing time
After-hours messages are usually routine, though employee incidents can be urgent.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for human resources consulting firms in New York
Human resources consulting firms in New York average 15.3 employees, so the comparison uses a 15-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 15 users on RingCentral RingEX Core cost $450.00 a month and 15 on Ooma Office Pro cost $374.25. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in New York
New York has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 212 | 784 | Eastern | 1947 | 332, 646, 917 |
| 347 | 784 | Eastern | 1999 | 465, 718, 917, 929 |
| 516 | 783 | Eastern | 1951 | 363 |
| 845 | 783 | Eastern | 2000 | 329 |
| 917 | 783 | Eastern | 1992 | 212, 332, 646, 347, 465, 718, 929 |
| 631 | 782 | Eastern | 1999 | 934 |
| 315 | 781 | Eastern | 1947 | 680 |
| 646 | 781 | Eastern | 1999 | 212, 332, 917 |
| 718 | 779 | Eastern | 1984 | 347, 465, 917, 929 |
| 518 | 775 | Eastern | 1947 | 838 |
| 716 | 767 | Eastern | 1947 | 624 |
| 929 | 706 | Eastern | 2011 | 347, 465, 718, 917 |
| 914 | 704 | Eastern | 1947 | none |
| 585 | 675 | Eastern | 2001 | none |
| 607 | 548 | Eastern | 1954 | none |
| 838 | 227 | Eastern | 2017 | 518 |
| 680 | 210 | Eastern | 2017 | 315 |
| 332 | 159 | Eastern | 2017 | 212, 646, 917 |
| 934 | 131 | Eastern | 2016 | 631 |
| 329 | 69 | Eastern | 2023 | 845 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for human resources consulting firms in New York
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in New York, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many human resources consulting firms are in New York?
486 in 2023, according to Census County Business Patterns. They employed 7,442 people in mid-March.
Which New York metro area has the most human resources consulting firms?
New York, NY-NJ, with 584 establishments in 2023.
What does a phone system cost a 15-person HR consulting firm?
$450.00 a month on RingCentral RingEX Core or $374.25 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $299.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a New York number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.