Business phone system for hotels and motels in Minnesota

The hotel industry in Minnesota

Minnesota had 925 hotels and motels in 2023, according to Census County Business Patterns (NAICS 721110, Hotels (except Casino Hotels) and Motels). They employed 23,358 people in mid-March and reported $745.6 million in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Hotels and motels make up 0.60% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 16.0 hotels and motels, 2.8% below the national rate of 16.4. The average establishment has 25.3 employees against 26.8 nationally. Payroll per employee is $31,920, 18.9% below the U.S. figure of $39,374.

Hotels and motels by metro area in Minnesota

Census published hotel counts for 28 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 403 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 33% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at hotels and motels in Minnesota

29.3% of Minnesota's hotels and motels with employees had fewer than five people in March 2023, compared with 30.9% nationally. 40.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What hotels and motels in Minnesota use the phone for

Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere.

Calls a hotel in Minnesota might handle in a typical week include:

• A vendor calls about a delivery.
• A traveler calls to ask about availability this weekend.
• A guest calls the front desk for extra towels.

Business texting for hotels and motels

Hotels text check-in details and guest service updates.

Texting from a local number in Minnesota requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for hotels and motels in Minnesota

Hotels and motels in Minnesota average 25.3 employees, so the comparison uses a 25-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 25 users on RingCentral RingEX Core cost $750.00 a month and 25 on Ooma Office Pro cost $623.75. Callata comes to $499.00 a month for 25 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $3,012 less than RingCentral for a hotel in Minnesota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a hotel can hold a number in more than one of them.

How Callata works for hotels and motels in Minnesota

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Minnesota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.