Business phone system for home health care agencies in Georgia

How many home health care agencies operate in Georgia

Georgia had 1,554 home health care agencies in 2023, according to Census County Business Patterns (NAICS 621610, Home Health Care Services). They employed 36,161 people in mid-March and reported $1.4 billion in annual payroll. That is the 5th highest count among the 51 states and DC with published figures. Home health care agencies make up 0.59% of the 261,320 business establishments in the state.

Per 100,000 residents (2024 estimate) Georgia has 13.9 home health care agencies, 16.0% above the national rate of 12.0. The average establishment has 23.3 employees against 39.7 nationally. Payroll per employee is $38,949, 2.3% above the U.S. figure of $38,091.

Where home health care agencies in Georgia are concentrated

Census published home health agency counts for 34 metro or micropolitan areas that include part of Georgia. The largest is Atlanta, GA, with 973 establishments. Single-state metro and micropolitan areas account for 88% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at home health care agencies in Georgia

39.6% of Georgia's home health care agencies with employees had fewer than five people in March 2023, compared with 35.7% nationally. 49.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What home health care agencies in Georgia use the phone for

Home health agencies coordinate clinicians in the field with patients, families, physicians and payers, so the office phone is a dispatch line as much as a reception desk. Clinicians need to make calls from their own cell phones without exposing personal numbers.

Calls a home health agency in Georgia might handle in a typical week include:

• A clinician in the field calls the office about a schedule change.
• A family member calls to ask what time the nurse will arrive.
• A hospital discharge planner calls with a new referral.

What home health care agencies text about

Agencies use texting to confirm visit windows with patients and families.

Texting from a local number in Georgia requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a home health agency in Georgia

Home health care agencies in Georgia average 23.3 employees, so the comparison uses a 23-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 23 users on RingCentral RingEX Core cost $690.00 a month and 23 on Ooma Office Pro cost $573.85. Callata comes to $459.00 a month for 23 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,772 less than RingCentral for a home health agency in Georgia of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Georgia

Georgia has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a home health agency can hold a number in more than one of them.

How Callata works for home health care agencies in Georgia

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Georgia is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.