CallataGuidesBusiness phone system for gift, novelty and souvenir stores in Sioux Falls, SD-MN
Gift, novelty and souvenir stores in the Sioux Falls, SD-MN metro area: 15 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 15CBP 2023
- Employees
- 93mid-March 2023
- Per 100k residents
- 4.9U.S. 5.6
- Rank
- 224th of 602areas by count
Gift, novelty and souvenir stores in Sioux Falls, SD-MN by the numbers
County Business Patterns counts 15 gift, novelty and souvenir stores (NAICS 453220, Gift, Novelty, and Souvenir Stores) in the Sioux Falls, SD-MN metro area for 2023. Together they reported 93 mid-March employees and $3,169,000 of payroll for the year. That ranks 224th of the 602 metro and micropolitan areas where Census published a count for this industry.
With 308,000 residents in the Census 2024 estimate, that is 4.9 gift, novelty and souvenir stores per 100,000 people, 12.4% below the national rate of 5.6. Establishments average 6.2 employees, 8.3% below the U.S. average of 6.8. Payroll per employee comes to $34,075, 33.5% above the national $25,533.
| Measure | Sioux Falls, SD-MN | South Dakota | United States |
|---|---|---|---|
| Establishments | 15 | 88 | 18,896 |
| Mid-March employees | 93 | 500 (moderate noise) | 127,699 |
| Annual payroll | $3,169,000 (moderate noise) | $18,295,000 (moderate noise) | $3,260,545,000 |
| Employees per establishment | 6.2 | 5.7 | 6.8 |
| Payroll per employee | $34,075 | $36,590 | $25,533 |
| Establishments per 100,000 residents | 4.9 | 9.5 | 5.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at gift, novelty and souvenir stores in Sioux Falls, SD-MN
Of the gift, novelty and souvenir stores in Sioux Falls, SD-MN that had employees in March 2023, 46.7% had fewer than five (the U.S. share is 55.8%). 80.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 7 | 46.7% | 55.8% |
| 5–9 employees | 5 | 33.3% | 21.9% |
| 10–19 employees | 3 | 20.0% | 17.4% |
| 20–49 employees | not published | — | 4.2% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a gift shop in Sioux Falls, SD-MN has to catch
Gift shops take calls about stock, holds and gift wrapping, with seasonal peaks. Quick answers help capture holiday sales.
Calls a gift shop in Sioux Falls, SD-MN might handle in a typical week include:
- A customer calls to hold an item.
- A customer calls about holiday hours.
- A customer calls about shipping a gift.
Calls after closing time
After-hours calls are mostly hours questions.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a gift shop in Sioux Falls, SD-MN
The average gift shop in Sioux Falls, SD-MN has 6.2 employees, so a 6-person team is a reasonable benchmark. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Sioux Falls, SD-MN
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 605 has the most, with 134 of 146 exchanges (92%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 605 | 134 | Central and Mountain | 1947 | none |
| 507 | 12 | Central | 1954 | 924 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a gift shop in Sioux Falls, SD-MN
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Sioux Falls, SD-MN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many gift, novelty and souvenir stores are there in Sioux Falls, SD-MN?
Census County Business Patterns counted 15 gift, novelty and souvenir stores in the Sioux Falls, SD-MN metro area in 2023. They employed 93 people in mid-March.
What does a business phone system cost for a 6-person gift shop?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a gift shop in Sioux Falls, SD-MN use?
Area code 605 has the most assigned exchanges among the area's named places, followed by 507. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a gift shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.