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Business phone system for funeral homes and funeral services in Chattanooga, TN-GA

Funeral homes and funeral services in the Chattanooga, TN-GA metro area: 29 establishments in 2023, the local area codes, and what phone service costs an 11-person team.

Establishments
29CBP 2023
Employees
313mid-March 2023
Per 100k residents
4.9U.S. 4.5
Rank
87th of 727areas by count

Funeral homes and funeral services in Chattanooga, TN-GA by the numbers

There were 29 funeral homes and funeral services in the Chattanooga, TN-GA metro area in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 313 people in mid-March and paid $12.9 million in annual payroll. By establishment count the area is 87th out of 727 areas with published figures for funeral homes and funeral services.

Measured against its 588,000 residents (2024 estimate), the area has 4.9 funeral homes and funeral services per 100,000 people; the U.S. rate is 4.5, so Chattanooga, TN-GA is 10.5% above the national figure. The average establishment here has 10.8 employees, compared with 7.1 nationally. Payroll per employee comes to $41,201, 5.6% below the national $43,650.

Funeral homes and funeral services: Chattanooga, TN-GA compared with Tennessee and the U.S., 2023
MeasureChattanooga, TN-GATennesseeUnited States
Establishments2943815,183
Mid-March employees313 (moderate noise)3,409107,566
Annual payroll$12,896,000 (moderate noise)$140,229,000$4,695,206,000
Employees per establishment10.87.87.1
Payroll per employee$41,201$41,135$43,650
Establishments per 100,000 residents4.96.14.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

How big funeral homes and funeral services in Chattanooga, TN-GA are

Of the funeral homes and funeral services in Chattanooga, TN-GA that had employees in March 2023, 34.5% had fewer than five (the U.S. share is 49.3%). 62.1% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.

Funeral homes and funeral services in Chattanooga, TN-GA by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1034.5%49.3%
5–9 employees827.6%28.5%
10–19 employees620.7%16.6%
20–49 employees517.2%5.0%
50 or more employees00.0%0.6%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What funeral homes and funeral services in Chattanooga, TN-GA use the phone for

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.

Calls a funeral home in Chattanooga, TN-GA might handle in a typical week include:

What funeral homes and funeral services text about

Funeral homes text service details to families who request them.

Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.

Phone system pricing for an 11-person funeral home

The average funeral home in Chattanooga, TN-GA has 10.8 employees, so an 11-person team is a reasonable benchmark. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,332 less than RingCentral for a funeral home in Chattanooga, TN-GA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for an 11-person funeral home
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$219.00$2,628.00
Quo (Starter)$19.00 per user$209.00$2,508.00
Nextiva (Core)$23.00 per user$253.00$3,036.00
Ooma (Office Pro)$24.95 per user$274.45$3,293.40
Dialpad (Standard)$27.00 per user$297.00$3,564.00
RingCentral (RingEX Core)$30.00 per user$330.00$3,960.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Getting a local number in Chattanooga, TN-GA

NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 423 has the most, with 203 of 236 exchanges (86%). A local number lets families in Chattanooga, TN-GA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.

Area codes in the Chattanooga, TN-GA area by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
423203Eastern and Central1995729
70626Eastern1992762
7627Eastern2006706

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

What funeral homes and funeral services in Chattanooga, TN-GA get with Callata

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Chattanooga, TN-GA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many funeral homes and funeral services are there in Chattanooga, TN-GA?

Census County Business Patterns counted 29 funeral homes and funeral services in the Chattanooga, TN-GA metro area in 2023. They employed 313 people in mid-March.

What does a business phone system cost for an 11-person funeral home?

At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.

What area code should a funeral home in Chattanooga, TN-GA use?

Area code 423 has the most assigned exchanges among the area's named places, followed by 706 and 762. If you already have a local number, you can port it to Callata for free.

Can an AI receptionist answer calls for a funeral home?

Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.