CallataGuidesBusiness phone system for investment advice firms in Cleveland, OH
Investment advice firms in the Cleveland, OH metro area: 196 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 196CBP 2023
- Employees
- 756mid-March 2023
- Per 100k residents
- 9.0U.S. 6.9
- Rank
- 26th of 478areas by count
Investment advice firms in Cleveland, OH by the numbers
County Business Patterns counts 196 investment advice firms (NAICS 523930, Investment Advice) in the Cleveland, OH metro area for 2023. Together they reported 756 mid-March employees and $99.5 million of payroll for the year. That ranks 26th of the 478 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 9.0 investment advice firms per 100,000 people, 31.4% above the national rate of 6.9. Establishments average 3.9 employees, 18.2% below the U.S. average of 4.7. Payroll per employee comes to $131,655, 21.5% below the national $167,820.
| Measure | Cleveland, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 196 | 788 | 23,359 |
| Mid-March employees | 756 | 2,737 (moderate noise) | 110,125 |
| Annual payroll | $99,531,000 (moderate noise) | $275,659,000 | $18,481,170,000 |
| Employees per establishment | 3.9 | 3.5 | 4.7 |
| Payroll per employee | $131,655 | $100,716 | $167,820 |
| Establishments per 100,000 residents | 9.0 | 6.6 | 6.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: investment advice firms in Cleveland, OH
Of the investment advice firms in Cleveland, OH that had employees in March 2023, 80.5% had fewer than five (the U.S. share is 84.5%). 93.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 157 | 80.5% | 84.5% |
| 5–9 employees | 25 | 12.8% | 9.4% |
| 10–19 employees | 9 | 4.6% | 3.4% |
| 20–49 employees | 4 | 2.1% | 1.7% |
| 50 or more employees | 0 | 0.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for investment advice firms in Cleveland, OH
Advisory firms build long relationships, so the phone experience reflects on the practice. Clients call about market moves, transfers and planning meetings, and those conversations often need to be documented. That holds for investment advice firms in Cleveland, OH as much as anywhere.
A few of the calls that come in to investment advice firms in Cleveland, OH:
- The firm calls a client to confirm a distribution request.
- A prospect calls after a referral from a friend.
- A client calls during a volatile market to talk with their advisor.
When nobody can pick up
After-hours calls are usually meeting or document requests that can be returned the next business day.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a financial advisory firm in Cleveland, OH
The average financial advisory firm in Cleveland, OH has 3.9 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Cleveland, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 440 has the most, with 589 of 1,178 exchanges (50%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 440 | 589 | Eastern | 1997 | 436 |
| 216 | 525 | Eastern | 1947 | none |
| 330 | 39 | Eastern | 1996 | 234 |
| 234 | 19 | Eastern | 2000 | 330 |
| 740 | 3 | Eastern | 1997 | 220 |
| 220 | 1 | Eastern | 2015 | 740 |
| 419 | 1 | Eastern | 1947 | 567 |
| 567 | 1 | Eastern | 2002 | 419 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a financial advisory firm in Cleveland, OH
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Cleveland, OH, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Registered firms should check their books-and-records obligations before texting clients about accounts.
Frequently asked questions
How many investment advice firms are there in Cleveland, OH?
Census County Business Patterns counted 196 investment advice firms in the Cleveland, OH metro area in 2023. They employed 756 people in mid-March.
What does a business phone system cost for a 4-person financial advisory firm?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a financial advisory firm in Cleveland, OH use?
Area code 440 has the most assigned exchanges among the area's named places, followed by 216 and 330. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a financial advisory firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Registered firms should check their books-and-records obligations before texting clients about accounts.