CallataGuidesBusiness phone system for limited-service restaurants in Springfield, OH
Limited-service restaurants in the Springfield, OH metro area: 108 establishments in 2023, the local area codes, and what phone service costs a 24-person team.
- Establishments
- 108CBP 2023
- Employees
- 2,563mid-March 2023
- Per 100k residents
- 80.0U.S. 79.4
- Rank
- 302nd of 925areas by count
Limited-service restaurants in Springfield, OH by the numbers
The Census Bureau's 2023 County Business Patterns lists 108 establishments classified as Limited-Service Restaurants (NAICS 722513) in the Springfield, OH metro area. They employed 2,563 people in mid-March and paid $44.1 million in annual payroll. By establishment count the area is 302nd out of 925 areas with published figures for limited-service restaurants.
Measured against its 135,000 residents (2024 estimate), the area has 80.0 limited-service restaurants per 100,000 people; the U.S. rate is 79.4, so Springfield, OH is in line with the national figure. The average establishment here has 23.7 employees, compared with 18.4 nationally. Payroll per employee comes to $17,198, 17.5% below the national $20,857.
| Measure | Springfield, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 108 | 10,404 | 270,088 |
| Mid-March employees | 2,563 | 204,250 | 4,965,080 |
| Annual payroll | $44,079,000 | $3,717,023,000 | $103,557,315,000 |
| Employees per establishment | 23.7 | 19.6 | 18.4 |
| Payroll per employee | $17,198 | $18,198 | $20,857 |
| Establishments per 100,000 residents | 80.0 | 87.6 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big limited-service restaurants in Springfield, OH are
Of the limited-service restaurants in Springfield, OH that had employees in March 2023, 15.1% had fewer than five (the U.S. share is 24.3%). 27.4% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 15.1% | 24.3% |
| 5–9 employees | 13 | 12.3% | 16.2% |
| 10–19 employees | 32 | 30.2% | 24.6% |
| 20–49 employees | 33 | 31.1% | 28.4% |
| 50 or more employees | 12 | 11.3% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for limited-service restaurants in Springfield, OH
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
Typical inbound and outbound calls for limited-service restaurants in Springfield, OH:
- A delivery driver calls for directions.
- A customer calls about an order mistake.
- A customer calls in a lunch order.
What limited-service restaurants text about
Restaurants text order-ready notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Callata vs. per-seat pricing for limited-service restaurants in Springfield, OH
The average limited-service restaurant in Springfield, OH has 23.7 employees, so a 24-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 24 users on RingCentral RingEX Core cost $720.00 a month and 24 on Ooma Office Pro cost $598.80. Callata comes to $479.00 a month for 24 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,892 less than RingCentral for a limited-service restaurant in Springfield, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $479.00 | $5,748.00 |
| Quo (Starter) | $19.00 per user | $456.00 | $5,472.00 |
| Nextiva (Core) | $23.00 per user | $552.00 | $6,624.00 |
| Ooma (Office Pro) | $24.95 per user | $598.80 | $7,185.60 |
| Dialpad (Standard) | $27.00 per user | $648.00 | $7,776.00 |
| RingCentral (RingEX Core) | $30.00 per user | $720.00 | $8,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Springfield, OH
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 937 has the most, with 66 of 82 exchanges (80%). A local number lets customers in Springfield, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 937 | 66 | Eastern | 1996 | 326 |
| 326 | 9 | Eastern | 2020 | 937 |
| 513 | 6 | Eastern | 1947 | 283 |
| 283 | 1 | Eastern | 2023 | 513 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for limited-service restaurants
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Springfield, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are there in Springfield, OH?
Census County Business Patterns counted 108 limited-service restaurants in the Springfield, OH metro area in 2023. They employed 2,563 people in mid-March.
What does a business phone system cost for a 24-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 24 users cost $720.00 a month on RingCentral RingEX Core and $598.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $479.00.
What area code should a limited-service restaurant in Springfield, OH use?
Area code 937 has the most assigned exchanges among the area's named places, followed by 326 and 513. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.