CallataGuidesBusiness phone system for limited-service restaurants in Lima, OH
Limited-service restaurants in the Lima, OH metro area: 96 establishments in 2023, the local area codes, and what phone service costs a 25-person team.
- Establishments
- 96CBP 2023
- Employees
- 2,409mid-March 2023
- Per 100k residents
- 95.2U.S. 79.4
- Rank
- 332nd of 925areas by count
Limited-service restaurants in Lima, OH by the numbers
The Census Bureau's 2023 County Business Patterns lists 96 establishments classified as Limited-Service Restaurants (NAICS 722513) in the Lima, OH metro area. They employed 2,409 people in mid-March and paid $36.9 million in annual payroll. By establishment count the area is 332nd out of 925 areas with published figures for limited-service restaurants.
Measured against its 101,000 residents (2024 estimate), the area has 95.2 limited-service restaurants per 100,000 people; the U.S. rate is 79.4, so Lima, OH is 19.9% above the national figure. The average establishment here has 25.1 employees, compared with 18.4 nationally. Payroll per employee comes to $15,318, 26.6% below the national $20,857.
| Measure | Lima, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 96 | 10,404 | 270,088 |
| Mid-March employees | 2,409 (moderate noise) | 204,250 | 4,965,080 |
| Annual payroll | $36,902,000 | $3,717,023,000 | $103,557,315,000 |
| Employees per establishment | 25.1 | 19.6 | 18.4 |
| Payroll per employee | $15,318 | $18,198 | $20,857 |
| Establishments per 100,000 residents | 95.2 | 87.6 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big limited-service restaurants in Lima, OH are
Of the limited-service restaurants in Lima, OH that had employees in March 2023, 9.5% had fewer than five (the U.S. share is 24.3%). 21.1% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 9.5% | 24.3% |
| 5–9 employees | 11 | 11.6% | 16.2% |
| 10–19 employees | 26 | 27.4% | 24.6% |
| 20–49 employees | 41 | 43.2% | 28.4% |
| 50 or more employees | 8 | 8.4% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for limited-service restaurants in Lima, OH
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
Typical inbound and outbound calls for limited-service restaurants in Lima, OH:
- A customer calls in a lunch order.
- The restaurant calls a customer about an order delay.
- A delivery driver calls for directions.
Texting customers
Restaurants text order-ready notices.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for limited-service restaurants in Lima, OH
The average limited-service restaurant in Lima, OH has 25.1 employees, so a 25-person team is a reasonable benchmark. Priced per seat, 25 users would run $750.00 a month on RingCentral RingEX Core and $623.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $499.00 a month for 25 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,012 less than RingCentral for a limited-service restaurant in Lima, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $499.00 | $5,988.00 |
| Quo (Starter) | $19.00 per user | $475.00 | $5,700.00 |
| Nextiva (Core) | $23.00 per user | $575.00 | $6,900.00 |
| Ooma (Office Pro) | $24.95 per user | $623.75 | $7,485.00 |
| Dialpad (Standard) | $27.00 per user | $675.00 | $8,100.00 |
| RingCentral (RingEX Core) | $30.00 per user | $750.00 | $9,000.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Lima, OH
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 419 has the most, with 54 of 97 exchanges (56%). A local number lets customers in Lima, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 419 | 54 | Eastern | 1947 | 567 |
| 567 | 38 | Eastern | 2002 | 419 |
| 740 | 3 | Eastern | 1997 | 220 |
| 234 | 1 | Eastern | 2000 | 330 |
| 330 | 1 | Eastern | 1996 | 234 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for limited-service restaurants
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Lima, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are there in Lima, OH?
Census County Business Patterns counted 96 limited-service restaurants in the Lima, OH metro area in 2023. They employed 2,409 people in mid-March.
What does a business phone system cost for a 25-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 25 users cost $750.00 a month on RingCentral RingEX Core and $623.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $499.00.
What area code should a limited-service restaurant in Lima, OH use?
Area code 419 has the most assigned exchanges among the area's named places, followed by 567 and 740. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.