CallataGuidesBusiness phone system for limited-service restaurants in Jacksonville, NC
Limited-service restaurants in the Jacksonville, NC metro area: 175 establishments in 2023, the local area codes, and what phone service costs a 23-person team.
- Establishments
- 175CBP 2023
- Employees
- 4,063mid-March 2023
- Per 100k residents
- 82.2U.S. 79.4
- Rank
- 210th of 925areas by count
How many limited-service restaurants are in Jacksonville, NC?
The Census Bureau's 2023 County Business Patterns lists 175 establishments classified as Limited-Service Restaurants (NAICS 722513) in the Jacksonville, NC metro area. They employed 4,063 people in mid-March and paid $73.3 million in annual payroll. By establishment count the area is 210th out of 925 areas with published figures for limited-service restaurants.
Measured against its 213,000 residents (2024 estimate), the area has 82.2 limited-service restaurants per 100,000 people; the U.S. rate is 79.4, so Jacksonville, NC is 3.5% above the national figure. The average establishment here has 23.2 employees, compared with 18.4 nationally. Payroll per employee comes to $18,030, 13.6% below the national $20,857.
| Measure | Jacksonville, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 175 | 8,502 | 270,088 |
| Mid-March employees | 4,063 | 185,475 | 4,965,080 |
| Annual payroll | $73,257,000 | $3,501,222,000 | $103,557,315,000 |
| Employees per establishment | 23.2 | 21.8 | 18.4 |
| Payroll per employee | $18,030 | $18,877 | $20,857 |
| Establishments per 100,000 residents | 82.2 | 77.0 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big limited-service restaurants in Jacksonville, NC are
Of the limited-service restaurants in Jacksonville, NC that had employees in March 2023, 12.6% had fewer than five (the U.S. share is 24.3%). 21.7% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 22 | 12.6% | 24.3% |
| 5–9 employees | 16 | 9.1% | 16.2% |
| 10–19 employees | 48 | 27.4% | 24.6% |
| 20–49 employees | 73 | 41.7% | 28.4% |
| 50 or more employees | 16 | 9.1% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a limited-service restaurant in Jacksonville, NC has to catch
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
A few of the calls that come in to limited-service restaurants in Jacksonville, NC:
- The restaurant calls a customer about an order delay.
- A customer calls in a lunch order.
- A customer calls about an order mistake.
Texting customers
Restaurants text order-ready notices.
Texts sent from a local business number in Jacksonville, NC have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for limited-service restaurants in Jacksonville, NC
The average limited-service restaurant in Jacksonville, NC has 23.2 employees, so a 23-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 23 users on RingCentral RingEX Core cost $690.00 a month and 23 on Ooma Office Pro cost $573.85. Callata comes to $459.00 a month for 23 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,772 less than RingCentral for a limited-service restaurant in Jacksonville, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $459.00 | $5,508.00 |
| Quo (Starter) | $19.00 per user | $437.00 | $5,244.00 |
| Nextiva (Core) | $23.00 per user | $529.00 | $6,348.00 |
| Ooma (Office Pro) | $24.95 per user | $573.85 | $6,886.20 |
| Dialpad (Standard) | $27.00 per user | $621.00 | $7,452.00 |
| RingCentral (RingEX Core) | $30.00 per user | $690.00 | $8,280.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for limited-service restaurants in Jacksonville, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 910 has the most, with 62 of 67 exchanges (93%). A local number lets customers in Jacksonville, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 910 | 62 | Eastern | 1993 | 472 |
| 472 | 5 | Eastern | 2022 | 910 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What limited-service restaurants in Jacksonville, NC get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Jacksonville, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are there in Jacksonville, NC?
Census County Business Patterns counted 175 limited-service restaurants in the Jacksonville, NC metro area in 2023. They employed 4,063 people in mid-March.
What does a business phone system cost for a 23-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 23 users cost $690.00 a month on RingCentral RingEX Core and $573.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $459.00.
What area code should a limited-service restaurant in Jacksonville, NC use?
Area code 910 has the most assigned exchanges among the area's named places, followed by 472. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.