Business phone system for employment placement agencies in Delaware

Employment placement agencies in Delaware by the numbers

County Business Patterns counts 39 establishments in Delaware classified as Employment Placement Agencies (NAICS 561311) for 2023. They employed 975 people in mid-March and reported $41.7 million in annual payroll. That is the 34th highest count among the 51 states and DC with published figures. Employment placement agencies make up 0.13% of the 29,706 business establishments in the state.

Per 100,000 residents (2024 estimate) Delaware has 3.7 employment placement agencies, 64.2% above the national rate of 2.3. The average establishment has 25.0 employees against 42.9 nationally. Payroll per employee is $42,722, 13.8% below the U.S. figure of $49,577.

Where employment placement agencies in Delaware are concentrated

Census published employment placement agency counts for 3 metro or micropolitan areas that include part of Delaware. The largest is Philadelphia, PA-NJ-DE-MD, with 168 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 33% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at employment placement agencies in Delaware

77.1% of Delaware's employment placement agencies with employees had fewer than five people in March 2023, compared with 54.5% nationally. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls an employment placement agency in Delaware has to catch

Recruiters live on the phone with candidates and hiring managers. Calls and texts need to be logged and routed to the right recruiter.

Calls an employment placement agency in Delaware might handle in a typical week include:

• A hiring manager calls about a search.
• A candidate calls to confirm an interview.
• A reference calls back.

Calls after closing time

Candidates often call after work hours.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 25-person employment placement agency

Employment placement agencies in Delaware average 25.0 employees, so the comparison uses a 25-person team. Priced per seat, 25 users would run $750.00 a month on RingCentral RingEX Core and $623.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 25 people cost $499.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $3,012. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Delaware

Delaware has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your candidates and employers know, subject to carrier inventory, or port your current number for free.

How Callata works for employment placement agencies in Delaware

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Delaware, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.