CallataGuidesBusiness phone system for dental laboratories in Urban Honolulu, HI
Dental laboratories in the Urban Honolulu, HI metro area: 18 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 18CBP 2023
- Employees
- 137mid-March 2023
- Per 100k residents
- 1.8U.S. 1.4
- Rank
- 51st of 274areas by count
The dental laboratory market in Urban Honolulu, HI
County Business Patterns counts 18 dental laboratories (NAICS 339116, Dental Laboratories) in the Urban Honolulu, HI metro area for 2023. Together they reported 137 mid-March employees and $6,551,000 of payroll for the year. That ranks 51st of the 274 metro and micropolitan areas where Census published a count for this industry.
With 999,000 residents in the Census 2024 estimate, that is 1.8 dental laboratories per 100,000 people, 28.2% above the national rate of 1.4. Establishments average 7.6 employees, 13.7% below the U.S. average of 8.8. Payroll per employee comes to $47,818, 13.0% below the national $54,943.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 18 | 21 | 4,782 |
| Mid-March employees | 137 (moderate noise) | 143 (moderate noise) | 42,188 |
| Annual payroll | $6,551,000 (moderate noise) | $6,706,000 (moderate noise) | $2,317,941,000 |
| Employees per establishment | 7.6 | 6.8 | 8.8 |
| Payroll per employee | $47,818 | $46,895 | $54,943 |
| Establishments per 100,000 residents | 1.8 | 1.5 | 1.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big dental laboratories in Urban Honolulu, HI are
Of the dental laboratories in Urban Honolulu, HI that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 62.7%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 7 | 50.0% | 62.7% |
| 5–9 employees | 7 | 50.0% | 20.4% |
| 10–19 employees | not published | — | 8.8% |
| 20–49 employees | not published | — | 5.5% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for dental laboratories in Urban Honolulu, HI
Dental labs work almost entirely for dental offices, and their calls center on case status checks, shade questions and delivery dates. Quick, accurate answers keep referring dentists loyal.
A few of the calls that come in to dental laboratories in Urban Honolulu, HI:
- The lab calls an office about an impression that needs to be retaken.
- A new practice calls to ask about turnaround times.
- A dentist calls to discuss a shade or design detail.
After-hours calls
After-hours calls are rare and usually routine, so voicemail with transcription is usually enough.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a dental laboratory in Urban Honolulu, HI
The average dental laboratory in Urban Honolulu, HI has 7.6 employees, so an 8-person team is a reasonable benchmark. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for dental laboratories
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Urban Honolulu, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many dental laboratories are there in Urban Honolulu, HI?
Census County Business Patterns counted 18 dental laboratories in the Urban Honolulu, HI metro area in 2023. They employed 137 people in mid-March.
What does a business phone system cost for an 8-person dental laboratory?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
Can an AI receptionist answer calls for a dental laboratory?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.