CallataGuidesBusiness phone system for dental laboratories in Austin, TX
Dental laboratories in the Austin-Round Rock-San Marcos, TX metro area: 23 establishments in 2023, the local area codes, and what phone service costs an 18-person team.
- Establishments
- 23CBP 2023
- Employees
- 415mid-March 2023
- Per 100k residents
- 0.9U.S. 1.4
- Rank
- 40th of 274areas by count
Dental laboratories in Austin, TX by the numbers
There were 23 dental laboratories in the Austin-Round Rock-San Marcos, TX metro area in 2023, according to Census County Business Patterns (NAICS 339116, Dental Laboratories). Together they reported 415 mid-March employees and $27.2 million of payroll for the year. That ranks 40th of the 274 metro and micropolitan areas where Census published a count for this industry.
With 2.6 million residents in the Census 2024 estimate, that is 0.9 dental laboratories per 100,000 people, 35.9% below the national rate of 1.4. Establishments average 18.0 employees, 104.5% above the U.S. average of 8.8. Payroll per employee comes to $65,648, 19.5% above the national $54,943.
| Measure | Austin, TX | Texas | United States |
|---|---|---|---|
| Establishments | 23 | 277 | 4,782 |
| Mid-March employees | 415 (moderate noise) | 2,406 | 42,188 |
| Annual payroll | $27,244,000 (moderate noise) | $129,420,000 | $2,317,941,000 |
| Employees per establishment | 18.0 | 8.7 | 8.8 |
| Payroll per employee | $65,648 | $53,791 | $54,943 |
| Establishments per 100,000 residents | 0.9 | 0.9 | 1.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big dental laboratories in Austin, TX are
Of the dental laboratories in Austin, TX that had employees in March 2023, 73.7% had fewer than five (the U.S. share is 62.7%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 73.7% | 62.7% |
| 5–9 employees | 5 | 26.3% | 20.4% |
| 10–19 employees | not published | — | 8.8% |
| 20–49 employees | not published | — | 5.5% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for dental laboratories in Austin, TX
Dental labs work almost entirely for dental offices, and their calls center on case status checks, shade questions and delivery dates. Quick, accurate answers keep referring dentists loyal.
A few of the calls that come in to dental laboratories in Austin, TX:
- A dentist calls to discuss a shade or design detail.
- A courier calls about a pickup.
- A dental office calls to ask when a crown will be ready.
When nobody can pick up
After-hours calls are rare and usually routine, so voicemail with transcription is usually enough.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a dental laboratory in Austin, TX
The average dental laboratory in Austin, TX has 18.0 employees, so an 18-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 18 users on RingCentral RingEX Core cost $540.00 a month and 18 on Ooma Office Pro cost $449.10. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,172. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Austin, TX
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 512 has the most, with 731 of 1,031 exchanges (71%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your dental practices recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 512 | 731 | Central | 1947 | 737 |
| 737 | 289 | Central | 2013 | 512 |
| 254 | 6 | Central | 1997 | none |
| 830 | 5 | Central | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What dental laboratories in Austin, TX get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Austin, TX, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many dental laboratories are there in Austin, TX?
Census County Business Patterns counted 23 dental laboratories in the Austin-Round Rock-San Marcos, TX metro area in 2023. They employed 415 people in mid-March.
What does a business phone system cost for an 18-person dental laboratory?
At month-to-month list prices checked September 28, 2026, 18 users cost $540.00 a month on RingCentral RingEX Core and $449.10 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $359.00.
What area code should a dental laboratory in Austin, TX use?
Area code 512 has the most assigned exchanges among the area's named places, followed by 737 and 254. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a dental laboratory?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.