CallataGuidesBusiness phone system for other computer related services firms in North Carolina
255 other computer related services firms operated in North Carolina in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 255CBP 2023
- Employees
- 4,707mid-March 2023
- Per 100k residents
- 2.3U.S. 3.9
- State rank
- 17th of 51by count
How many other computer related services firms operate in North Carolina
North Carolina had 255 other computer related services firms in 2023, according to Census County Business Patterns (NAICS 541519, Other Computer Related Services). They employed 4,707 people in mid-March and reported $646.6 million in annual payroll. That is the 17th highest count among the 51 states and DC with published figures. Other computer related services firms make up 0.10% of the 258,169 business establishments in the state.
Per 100,000 residents (2024 estimate) North Carolina has 2.3 other computer related services firms, 40.9% below the national rate of 3.9. The average establishment has 18.5 employees against 12.7 nationally. Payroll per employee is $137,366, 11.1% above the U.S. figure of $123,684.
| Measure | North Carolina | United States |
|---|---|---|
| Establishments | 255 | 13,275 |
| Mid-March employees | 4,707 | 168,654 |
| Annual payroll | $646,584,000 (moderate noise) | $20,859,777,000 |
| Employees per establishment | 18.5 | 12.7 |
| Payroll per employee | $137,366 | $123,684 |
| Establishments per 100,000 residents | 2.3 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Other computer related services firms by metro area in North Carolina
Census published computer services firm counts for 11 metro or micropolitan areas that include part of North Carolina. The largest is Charlotte, NC-SC, with 101 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 56% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Charlotte, NC-SC | 101 | 1,610 | 3.5 |
| Raleigh, NC | 77 | — | 4.9 |
| Virginia Beach, VA-NC | 58 | 575 | 3.2 |
| Durham, NC | 17 | — | 2.7 |
| Greensboro, NC | 13 | 30 | 1.6 |
| Asheville, NC | 10 | 25 | 2.4 |
| Winston, NC | 9 | — | 1.3 |
| Fayetteville, NC | 6 | 23 | 1.5 |
| Wilmington, NC | 4 | 4 | 0.8 |
| Jacksonville, NC | 3 | — | 1.4 |
| Brevard, NC | 3 | — | 8.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other computer related services firms in North Carolina
76.1% of North Carolina's other computer related services firms with employees had fewer than five people in March 2023, compared with 77.4% nationally. 84.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 191 | 76.1% | 77.4% |
| 5–9 employees | 22 | 8.8% | 8.2% |
| 10–19 employees | 15 | 6.0% | 5.3% |
| 20–49 employees | 13 | 5.2% | 4.5% |
| 50 or more employees | 10 | 4.0% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other computer related services firms in North Carolina use the phone for
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job.
Typical inbound and outbound calls for other computer related services firms in North Carolina:
- A client calls about a software installation.
- A small office calls to install new workstations.
- A caller asks about pricing.
After-hours calls
After-hours callers are often anxious about lost data, so a clear greeting and prompt callback help.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for an 18-person computer services firm
Other computer related services firms in North Carolina average 18.5 employees, so the comparison uses an 18-person team. On a per-user plan that headcount sets the bill: $449.10 a month on Ooma Office Pro or $540.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,172. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in North Carolina
North Carolina has 10 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 910 | 785 | Eastern | 1993 | 472 |
| 336 | 783 | Eastern | 1997 | 743 |
| 704 | 782 | Eastern | 1947 | 980 |
| 919 | 781 | Eastern | 1954 | 984 |
| 828 | 724 | Eastern | 1998 | none |
| 252 | 695 | Eastern | 1998 | none |
| 980 | 463 | Eastern | 2001 | 704 |
| 984 | 295 | Eastern | 2012 | 919 |
| 743 | 160 | Eastern | 2016 | 336 |
| 472 | 106 | Eastern | 2022 | 910 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other computer related services firms in North Carolina
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in North Carolina, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other computer related services firms are in North Carolina?
255 in 2023, according to Census County Business Patterns. They employed 4,707 people in mid-March.
Which North Carolina metro area has the most other computer related services firms?
Charlotte, NC-SC, with 101 establishments in 2023.
What does a phone system cost an 18-person computer services firm?
$540.00 a month on RingCentral RingEX Core or $449.10 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $359.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a North Carolina number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.