CallataGuidesBusiness phone system for other computer related services firms in Austin, TX
Other computer related services firms in the Austin-Round Rock-San Marcos, TX metro area: 130 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 130CBP 2023
- Employees
- 1,602mid-March 2023
- Per 100k residents
- 5.1U.S. 3.9
- Rank
- 21st of 282areas by count
How many other computer related services firms are in Austin, TX?
There were 130 other computer related services firms in the Austin-Round Rock-San Marcos, TX metro area in 2023, according to Census County Business Patterns (NAICS 541519, Other Computer Related Services). Together they reported 1,602 mid-March employees and $228.8 million of payroll for the year. That ranks 21st of the 282 metro and micropolitan areas where Census published a count for this industry.
With 2.6 million residents in the Census 2024 estimate, that is 5.1 other computer related services firms per 100,000 people, 30.6% above the national rate of 3.9. Establishments average 12.3 employees, 3.0% below the U.S. average of 12.7. Payroll per employee comes to $142,835, 15.5% above the national $123,684.
| Measure | Austin, TX | Texas | United States |
|---|---|---|---|
| Establishments | 130 | 769 | 13,275 |
| Mid-March employees | 1,602 | 13,414 | 168,654 |
| Annual payroll | $228,822,000 | $1,746,098,000 | $20,859,777,000 |
| Employees per establishment | 12.3 | 17.4 | 12.7 |
| Payroll per employee | $142,835 | $130,170 | $123,684 |
| Establishments per 100,000 residents | 5.1 | 2.5 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: other computer related services firms in Austin, TX
Of the other computer related services firms in Austin, TX that had employees in March 2023, 67.7% had fewer than five (the U.S. share is 77.4%). 83.1% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 88 | 67.7% | 77.4% |
| 5–9 employees | 20 | 15.4% | 8.2% |
| 10–19 employees | 7 | 5.4% | 5.3% |
| 20–49 employees | 5 | 3.8% | 4.5% |
| 50 or more employees | 10 | 7.7% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other computer related services firms in Austin, TX use the phone for
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job.
Typical inbound and outbound calls for other computer related services firms in Austin, TX:
- A caller asks whether data can be recovered from a failed drive.
- A caller asks about pricing.
- The firm calls a client when a job is complete.
Calls after closing time
After-hours callers are often anxious about lost data, so a clear greeting and prompt callback help.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a computer services firm in Austin, TX
The average computer services firm in Austin, TX has 12.3 employees, so a 12-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,452. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Austin, TX
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 512 has the most, with 731 of 1,031 exchanges (71%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 512 | 731 | Central | 1947 | 737 |
| 737 | 289 | Central | 2013 | 512 |
| 254 | 6 | Central | 1997 | none |
| 830 | 5 | Central | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a computer services firm in Austin, TX
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Austin, TX, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other computer related services firms are there in Austin, TX?
Census County Business Patterns counted 130 other computer related services firms in the Austin-Round Rock-San Marcos, TX metro area in 2023. They employed 1,602 people in mid-March.
What does a business phone system cost for a 12-person computer services firm?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
What area code should a computer services firm in Austin, TX use?
Area code 512 has the most assigned exchanges among the area's named places, followed by 737 and 254. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer services firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.