CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Seattle, WA
Computer and office machine repair and maintenance shops in the Seattle-Tacoma-Bellevue, WA metro area: 40 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 40CBP 2023
- Employees
- 160mid-March 2023
- Per 100k residents
- 1.0U.S. 1.3
- Rank
- 22nd of 259areas by count
The computer repair shop market in Seattle, WA
County Business Patterns counts 40 computer and office machine repair and maintenance shops (NAICS 811212, Computer and Office Machine Repair and Maintenance) in the Seattle-Tacoma-Bellevue, WA metro area for 2023. They employed 160 people in mid-March and paid $9,380,000 in annual payroll. By establishment count the area is 22nd out of 259 areas with published figures for computer and office machine repair and maintenance shops.
Measured against its 4.1 million residents (2024 estimate), the area has 1.0 computer and office machine repair and maintenance shops per 100,000 people; the U.S. rate is 1.3, so Seattle, WA is 27.6% below the national figure. The average establishment here has 4.0 employees, compared with 6.3 nationally. Payroll per employee comes to $58,625, in line with the national $58,167.
| Measure | Seattle, WA | Washington | United States |
|---|---|---|---|
| Establishments | 40 | 82 | 4,531 |
| Mid-March employees | 160 | 347 | 28,425 |
| Annual payroll | $9,380,000 | $18,148,000 | $1,653,400,000 |
| Employees per establishment | 4.0 | 4.2 | 6.3 |
| Payroll per employee | $58,625 | $52,300 | $58,167 |
| Establishments per 100,000 residents | 1.0 | 1.0 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at computer and office machine repair and maintenance shops in Seattle, WA
Of the computer and office machine repair and maintenance shops in Seattle, WA that had employees in March 2023, 76.9% had fewer than five (the U.S. share is 74.1%). 92.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 30 | 76.9% | 74.1% |
| 5–9 employees | 6 | 15.4% | 15.1% |
| 10–19 employees | 3 | 7.7% | 6.1% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a computer repair shop in Seattle, WA has to catch
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming. That holds for computer and office machine repair and maintenance shops in Seattle, WA as much as anywhere.
A few of the calls that come in to computer and office machine repair and maintenance shops in Seattle, WA:
- A customer calls to ask whether a laptop screen can be replaced.
- A customer calls to check on a repair.
- A customer asks about data transfer to a new computer.
Business texting for computer and office machine repair and maintenance shops
Shops text repair estimates and ready-for-pickup notices.
Texts sent from a local business number in Seattle, WA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a computer repair shop in Seattle, WA
The average computer repair shop in Seattle, WA has 4.0 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a computer repair shop in Seattle, WA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for computer and office machine repair and maintenance shops in Seattle, WA
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 206 has the most, with 697 of 1,774 exchanges (39%). A local number lets customers in Seattle, WA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 206 | 697 | Pacific | 1947 | 564 |
| 425 | 548 | Pacific | 1997 | none |
| 253 | 444 | Pacific | 1997 | none |
| 360 | 79 | Pacific | 1995 | 564 |
| 564 | 6 | Pacific | 2017 | 206, 360 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What computer and office machine repair and maintenance shops in Seattle, WA get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Seattle, WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Seattle, WA?
Census County Business Patterns counted 40 computer and office machine repair and maintenance shops in the Seattle-Tacoma-Bellevue, WA metro area in 2023. They employed 160 people in mid-March.
What does a business phone system cost for a 4-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a computer repair shop in Seattle, WA use?
Area code 206 has the most assigned exchanges among the area's named places, followed by 425 and 253. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.