CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Los Angeles, CA
Computer and office machine repair and maintenance shops in the Los Angeles-Long Beach-Anaheim, CA metro area: 255 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 255CBP 2023
- Employees
- 1,421mid-March 2023
- Per 100k residents
- 2.0U.S. 1.3
- Rank
- 2nd of 259areas by count
The computer repair shop market in Los Angeles, CA
The Census Bureau's 2023 County Business Patterns lists 255 establishments classified as Computer and Office Machine Repair and Maintenance (NAICS 811212) in the Los Angeles-Long Beach-Anaheim, CA metro area. They employed 1,421 people in mid-March and paid $88.5 million in annual payroll. By establishment count the area is 2nd out of 259 areas with published figures for computer and office machine repair and maintenance shops.
Measured against its 12.9 million residents (2024 estimate), the area has 2.0 computer and office machine repair and maintenance shops per 100,000 people; the U.S. rate is 1.3, so Los Angeles, CA is 48.1% above the national figure. The average establishment here has 5.6 employees, compared with 6.3 nationally. Payroll per employee comes to $62,299, 7.1% above the national $58,167.
| Measure | Los Angeles, CA | California | United States |
|---|---|---|---|
| Establishments | 255 | 595 | 4,531 |
| Mid-March employees | 1,421 | 3,523 | 28,425 |
| Annual payroll | $88,527,000 | $220,037,000 | $1,653,400,000 |
| Employees per establishment | 5.6 | 5.9 | 6.3 |
| Payroll per employee | $62,299 | $62,457 | $58,167 |
| Establishments per 100,000 residents | 2.0 | 1.5 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: computer and office machine repair and maintenance shops in Los Angeles, CA
Of the computer and office machine repair and maintenance shops in Los Angeles, CA that had employees in March 2023, 75.1% had fewer than five (the U.S. share is 74.1%). 89.3% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 190 | 75.1% | 74.1% |
| 5–9 employees | 36 | 14.2% | 15.1% |
| 10–19 employees | 17 | 6.7% | 6.1% |
| 20–49 employees | 7 | 2.8% | 3.1% |
| 50 or more employees | 3 | 1.2% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What computer and office machine repair and maintenance shops in Los Angeles, CA use the phone for
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming.
Calls a computer repair shop in Los Angeles, CA might handle in a typical week include:
- An office calls about a printer service contract.
- The shop calls a customer with a repair estimate.
- A customer asks about data transfer to a new computer.
Texting customers
Shops text repair estimates and ready-for-pickup notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 6-person computer repair shop
The average computer repair shop in Los Angeles, CA has 5.6 employees, so a 6-person team is a reasonable benchmark. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a computer repair shop in Los Angeles, CA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Los Angeles, CA
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 323 has the most, with 786 of 5,035 exchanges (16%). A local number lets customers in Los Angeles, CA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 323 | 786 | Pacific | 1998 | 213, 738 |
| 213 | 780 | Pacific | 1947 | 323, 738 |
| 714 | 777 | Pacific | 1951 | 657 |
| 626 | 722 | Pacific | 1997 | none |
| 657 | 643 | Pacific | 2008 | 714 |
| 562 | 541 | Pacific | 1997 | none |
| 949 | 454 | Pacific | 1998 | none |
| 310 | 332 | Pacific | 1991 | 424 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for computer and office machine repair and maintenance shops
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Los Angeles, CA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Los Angeles, CA?
Census County Business Patterns counted 255 computer and office machine repair and maintenance shops in the Los Angeles-Long Beach-Anaheim, CA metro area in 2023. They employed 1,421 people in mid-March.
What does a business phone system cost for a 6-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a computer repair shop in Los Angeles, CA use?
Area code 323 has the most assigned exchanges among the area's named places, followed by 213 and 714. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.