CallataGuidesBusiness phone system for carpet and upholstery cleaning services in Hawaii
26 carpet and upholstery cleaning services operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 26CBP 2023
- Employees
- 57mid-March 2023
- Per 100k residents
- 1.8U.S. 2.0
- State rank
- 42nd of 50by count
Carpet and upholstery cleaning services in Hawaii by the numbers
County Business Patterns counts 26 establishments in Hawaii classified as Carpet and Upholstery Cleaning Services (NAICS 561740) for 2023. They employed 57 people in mid-March and reported $1,404,000 in annual payroll. That is the 42nd highest count among the 50 states and DC with published figures. Carpet and upholstery cleaning services make up 0.08% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 1.8 carpet and upholstery cleaning services, 8.4% below the national rate of 2.0. The average establishment has 2.2 employees against 5.4 nationally. Payroll per employee is $24,632, 39.8% below the U.S. figure of $40,900.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 26 | 6,673 |
| Mid-March employees | 57 (moderate noise) | 36,157 |
| Annual payroll | $1,404,000 | $1,478,811,000 |
| Employees per establishment | 2.2 | 5.4 |
| Payroll per employee | $24,632 | $40,900 |
| Establishments per 100,000 residents | 1.8 | 2.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where carpet and upholstery cleaning services in Hawaii are concentrated
Census published carpet and upholstery cleaning company counts for 3 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 12 establishments. Single-state metro and micropolitan areas account for 96% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 12 | 29 | 1.2 |
| Kahului, HI | 8 | — | 4.9 |
| Hilo, HI | 5 | — | 2.4 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at carpet and upholstery cleaning services in Hawaii
100.0% of Hawaii's carpet and upholstery cleaning services with employees had fewer than five people in March 2023, compared with 72.4% nationally. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 24 | 100.0% | 72.4% |
| 5–9 employees | not published | — | 15.3% |
| 10–19 employees | not published | — | 7.4% |
| 20–49 employees | not published | — | 3.8% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a carpet and upholstery cleaning company in Hawaii has to catch
Carpet cleaning is booked by phone, often after a spill or before a move. Quick answers on price and availability win jobs. That holds for carpet and upholstery cleaning services in Hawaii as much as anywhere.
A few of the calls that come in to carpet and upholstery cleaning services in Hawaii:
- A customer calls about upholstery cleaning.
- A property manager calls about multiple units.
- A tenant calls about cleaning before move-out.
What carpet and upholstery cleaning services text about
Cleaners text appointment windows and arrival notices.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 2-person carpet and upholstery cleaning company
Carpet and upholstery cleaning services in Hawaii average 2.2 employees, so the comparison uses a 2-person team. Priced per seat, 2 users would run $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a carpet and upholstery cleaning company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for carpet and upholstery cleaning services in Hawaii
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many carpet and upholstery cleaning services are in Hawaii?
26 in 2023, according to Census County Business Patterns. They employed 57 people in mid-March.
Which Hawaii metro area has the most carpet and upholstery cleaning services?
Urban Honolulu, HI, with 12 establishments in 2023.
What does a phone system cost a 2-person carpet and upholstery cleaning company?
$60.00 a month on RingCentral RingEX Core or $49.90 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.