CallataGuidesBusiness phone system for passenger car rental agencies in Spartanburg, SC
Passenger car rental agencies in the Spartanburg, SC metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 15-person team.
- Establishments
- 16CBP 2023
- Employees
- 237mid-March 2023
- Per 100k residents
- 4.0U.S. 2.8
- Rank
- 110th of 367areas by count
How many passenger car rental agencies are in Spartanburg, SC?
County Business Patterns counts 16 passenger car rental agencies (NAICS 532111, Passenger Car Rental) in the Spartanburg, SC metro area for 2023. Together they reported 237 mid-March employees and $6,612,000 of payroll for the year. That ranks 110th of the 367 metro and micropolitan areas where Census published a count for this industry.
With 396,000 residents in the Census 2024 estimate, that is 4.0 passenger car rental agencies per 100,000 people, 43.9% above the national rate of 2.8.
| Measure | Spartanburg, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 16 | 145 | 9,548 |
| Mid-March employees | 237 (moderate noise) | 1,349 (high noise) | 84,637 (high noise) |
| Annual payroll | $6,612,000 (moderate noise) | $46,648,000 (moderate noise) | $4,246,355,000 (high noise) |
| Employees per establishment | 14.8 | — | — |
| Payroll per employee | $27,899 | — | — |
| Establishments per 100,000 residents | 4.0 | 2.6 | 2.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: passenger car rental agencies in Spartanburg, SC
Of the passenger car rental agencies in Spartanburg, SC that had employees in March 2023, 38.5% had fewer than five (the U.S. share is 46.7%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 5 | 38.5% | 46.7% |
| 5–9 employees | not published | — | 30.5% |
| 10–19 employees | 4 | 30.8% | 15.2% |
| 20–49 employees | 4 | 30.8% | 4.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a car rental agency in Spartanburg, SC has to catch
Rental agencies take reservation, extension and return calls. Independent and franchise locations rely on the phone for local customers.
Calls a car rental agency in Spartanburg, SC might handle in a typical week include:
- A body shop calls to arrange a replacement vehicle.
- A customer calls about a damage question.
- A customer calls to extend a rental.
When nobody can pick up
After-hours calls are usually about returns and reservations.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for passenger car rental agencies in Spartanburg, SC
The average car rental agency in Spartanburg, SC has 14.8 employees, so a 15-person team is a reasonable benchmark. Priced per seat, 15 users would run $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for passenger car rental agencies in Spartanburg, SC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 864 has the most, with 145 of 150 exchanges (97%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your renters recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 864 | 145 | Eastern | 1995 | 821 |
| 821 | 5 | Eastern | 2024 | 864 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for passenger car rental agencies
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Spartanburg, SC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many passenger car rental agencies are there in Spartanburg, SC?
Census County Business Patterns counted 16 passenger car rental agencies in the Spartanburg, SC metro area in 2023. They employed 237 people in mid-March.
What does a business phone system cost for a 15-person car rental agency?
At month-to-month list prices checked September 28, 2026, 15 users cost $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $299.00.
What area code should a car rental agency in Spartanburg, SC use?
Area code 864 has the most assigned exchanges among the area's named places, followed by 821. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a car rental agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.