CallataGuidesBusiness phone system for passenger car rental agencies in Augusta, GA-SC
Passenger car rental agencies in the Augusta-Richmond County, GA-SC metro area: 19 establishments in 2023, the local area codes, and what phone service costs a 2-person team.
- Establishments
- 19CBP 2023
- Per 100k residents
- 3.0U.S. 2.8
- Rank
- 83rd of 367areas by count
The car rental agency market in Augusta, GA-SC
County Business Patterns counts 19 passenger car rental agencies (NAICS 532111, Passenger Car Rental) in the Augusta-Richmond County, GA-SC metro area for 2023. By establishment count the area is 83rd out of 367 areas with published figures for passenger car rental agencies.
Measured against its 637,000 residents (2024 estimate), the area has 3.0 passenger car rental agencies per 100,000 people; the U.S. rate is 2.8, so Augusta, GA-SC is 6.3% above the national figure.
| Measure | Augusta, GA-SC | Georgia | United States |
|---|---|---|---|
| Establishments | 19 | 332 | 9,548 |
| Mid-March employees | 183 (high noise) | 2,694 (high noise) | 84,637 (high noise) |
| Annual payroll | $5,845,000 (moderate noise) | $130,983,000 (high noise) | $4,246,355,000 (high noise) |
| Employees per establishment | — | — | — |
| Payroll per employee | — | — | — |
| Establishments per 100,000 residents | 3.0 | 3.0 | 2.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at passenger car rental agencies in Augusta, GA-SC
Of the passenger car rental agencies in Augusta, GA-SC that had employees in March 2023, 29.4% had fewer than five (the U.S. share is 46.7%). 64.7% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 5 | 29.4% | 46.7% |
| 5–9 employees | 6 | 35.3% | 30.5% |
| 10–19 employees | 6 | 35.3% | 15.2% |
| 20–49 employees | not published | — | 4.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a car rental agency in Augusta, GA-SC has to catch
Rental agencies take reservation, extension and return calls. Independent and franchise locations rely on the phone for local customers. That holds for passenger car rental agencies in Augusta, GA-SC as much as anywhere.
A few of the calls that come in to passenger car rental agencies in Augusta, GA-SC:
- A customer calls about a damage question.
- A customer calls to extend a rental.
- A traveler calls about availability.
Business texting for passenger car rental agencies
Agencies text pickup instructions and return reminders.
Texts sent from a local business number in Augusta, GA-SC have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a car rental agency in Augusta, GA-SC
Census did not publish a reliable employee count for passenger car rental agencies in Augusta, GA-SC, so this comparison uses the U.S. average of 2 people per establishment. Priced per seat, 2 users would run $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for passenger car rental agencies in Augusta, GA-SC
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 803 has the most, with 52 of 117 exchanges (44%). A local number lets renters in Augusta, GA-SC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 803 | 52 | Eastern | 1947 | 839 |
| 706 | 23 | Eastern | 1992 | 762 |
| 762 | 20 | Eastern | 2006 | 706 |
| 839 | 17 | Eastern | 2020 | 803 |
| 478 | 5 | Eastern | 2000 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What passenger car rental agencies in Augusta, GA-SC get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Augusta, GA-SC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many passenger car rental agencies are there in Augusta, GA-SC?
Census County Business Patterns counted 19 passenger car rental agencies in the Augusta-Richmond County, GA-SC metro area in 2023.
What does a business phone system cost for a 2-person car rental agency?
At month-to-month list prices checked September 28, 2026, 2 users cost $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a car rental agency in Augusta, GA-SC use?
Area code 803 has the most assigned exchanges among the area's named places, followed by 706 and 762. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a car rental agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.