CallataGuidesBusiness phone system for breweries in Knoxville, TN
Breweries in the Knoxville, TN metro area: 17 establishments in 2023, the local area codes, and what phone service costs a 14-person team.
- Establishments
- 17CBP 2023
- Employees
- 239mid-March 2023
- Per 100k residents
- 1.8U.S. 1.5
- Rank
- 66th of 300areas by count
Breweries in Knoxville, TN by the numbers
The Census Bureau's 2023 County Business Patterns lists 17 establishments classified as Breweries (NAICS 312120) in the Knoxville, TN metro area. Together they reported 239 mid-March employees and $6,454,000 of payroll for the year. That ranks 66th of the 300 metro and micropolitan areas where Census published a count for this industry.
With 958,000 residents in the Census 2024 estimate, that is 1.8 breweries per 100,000 people, 15.7% above the national rate of 1.5. Establishments average 14.1 employees, 25.6% below the U.S. average of 18.9. Payroll per employee comes to $27,004, 42.3% below the national $46,767.
| Measure | Knoxville, TN | Tennessee | United States |
|---|---|---|---|
| Establishments | 17 | 100 | 5,218 |
| Mid-March employees | 239 | 2,314 (moderate noise) | 98,647 |
| Annual payroll | $6,454,000 (moderate noise) | $99,180,000 (moderate noise) | $4,613,459,000 |
| Employees per establishment | 14.1 | 23.1 | 18.9 |
| Payroll per employee | $27,004 | $42,861 | $46,767 |
| Establishments per 100,000 residents | 1.8 | 1.4 | 1.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at breweries in Knoxville, TN
Of the breweries in Knoxville, TN that had employees in March 2023, 28.6% had fewer than five (the U.S. share is 25.7%). 78.6% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 4 | 28.6% | 25.7% |
| 5–9 employees | 7 | 50.0% | 26.4% |
| 10–19 employees | 3 | 21.4% | 25.6% |
| 20–49 employees | not published | — | 16.6% |
| 50 or more employees | 0 | 0.0% | 5.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a brewery in Knoxville, TN has to catch
Craft breweries handle taproom events, distribution accounts and tours, and calls come from consumers and businesses. Routing them to the right person saves time. That holds for breweries in Knoxville, TN as much as anywhere.
Calls a brewery in Knoxville, TN might handle in a typical week include:
- A customer calls about tours.
- The brewery calls a supplier about ingredients.
- A distributor calls about an order.
After-hours calls
After-hours calls are mostly event inquiries.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
What a phone system costs a brewery in Knoxville, TN
The average brewery in Knoxville, TN has 14.1 employees, so a 14-person team is a reasonable benchmark. Priced per seat, 14 users would run $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,692. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Knoxville, TN
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 865 has the most, with 409 of 436 exchanges (94%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 865 | 409 | Eastern | 1999 | none |
| 423 | 27 | Eastern and Central | 1995 | 729 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What breweries in Knoxville, TN get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Knoxville, TN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many breweries are there in Knoxville, TN?
Census County Business Patterns counted 17 breweries in the Knoxville, TN metro area in 2023. They employed 239 people in mid-March.
What does a business phone system cost for a 14-person brewery?
At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.
What area code should a brewery in Knoxville, TN use?
Area code 865 has the most assigned exchanges among the area's named places, followed by 423. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a brewery?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.