CallataGuidesBusiness phone system for payroll services firms in El Paso, TX
Payroll services firms in the El Paso, TX metro area: 24 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 24CBP 2023
- Employees
- 170mid-March 2023
- Per 100k residents
- 2.7U.S. 1.6
- Rank
- 45th of 232areas by count
The payroll and bookkeeping firm market in El Paso, TX
There were 24 payroll services firms in the El Paso, TX metro area in 2023, according to Census County Business Patterns (NAICS 541214, Payroll Services). They employed 170 people in mid-March and paid $7,978,000 in annual payroll. By establishment count the area is 45th out of 232 areas with published figures for payroll services firms.
Measured against its 879,000 residents (2024 estimate), the area has 2.7 payroll services firms per 100,000 people; the U.S. rate is 1.6, so El Paso, TX is 67.1% above the national figure. The average establishment here has 7.1 employees, compared with 55.7 nationally. Payroll per employee comes to $46,929, 29.2% below the national $66,265.
| Measure | El Paso, TX | Texas | United States |
|---|---|---|---|
| Establishments | 24 | 466 | 5,556 |
| Mid-March employees | 170 | 22,999 | 309,518 |
| Annual payroll | $7,978,000 (moderate noise) | $1,616,307,000 | $20,510,140,000 |
| Employees per establishment | 7.1 | 49.4 | 55.7 |
| Payroll per employee | $46,929 | $70,277 | $66,265 |
| Establishments per 100,000 residents | 2.7 | 1.5 | 1.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at payroll services firms in El Paso, TX
Of the payroll services firms in El Paso, TX that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 46.0%). When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 100.0% | 46.0% |
| 5–9 employees | not published | — | 14.1% |
| 10–19 employees | not published | — | 12.3% |
| 20–49 employees | not published | — | 12.5% |
| 50 or more employees | 0 | 0.0% | 15.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What payroll services firms in El Paso, TX use the phone for
Payroll providers work on fixed deadlines, and a client who cannot reach them on payday is a client at risk. Calls about new hires, tax notices and pay corrections need to reach the right specialist quickly.
Calls a payroll and bookkeeping firm in El Paso, TX might handle in a typical week include:
- The firm calls a client to confirm payroll hours.
- A client calls to add a new employee before payroll runs.
- A client calls about a state tax notice.
Texting business clients
Firms text payroll cutoff reminders and approval requests.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a payroll and bookkeeping firm in El Paso, TX
The average payroll and bookkeeping firm in El Paso, TX has 7.1 employees, so a 7-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a payroll and bookkeeping firm in El Paso, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for payroll services firms in El Paso, TX
The exchanges in the area's named cities and towns are all in area code 915 (338 exchanges in NANPA's file). A local number lets business clients in El Paso, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 915 | 338 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What payroll services firms in El Paso, TX get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in El Paso, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Avoid sending bank account or Social Security numbers by text.
Frequently asked questions
How many payroll services firms are there in El Paso, TX?
Census County Business Patterns counted 24 payroll services firms in the El Paso, TX metro area in 2023. They employed 170 people in mid-March.
What does a business phone system cost for a 7-person payroll and bookkeeping firm?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a payroll and bookkeeping firm in El Paso, TX use?
Area code 915 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a payroll and bookkeeping firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Avoid sending bank account or Social Security numbers by text.