Business phone system for retail bakeries in Arkansas
41 retail bakeries operated in Arkansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 41CBP 2023
- Employees
- 423mid-March 2023
- Per 100k residents
- 1.3U.S. 2.7
- State rank
- 38th of 51by count
The retail bakery industry in Arkansas
County Business Patterns counts 41 establishments in Arkansas classified as Retail Bakeries (NAICS 311811) for 2023. They employed 423 people in mid-March and reported $8,659,000 in annual payroll. That is the 38th highest count among the 51 states and DC with published figures. Retail bakeries make up 0.06% of the 70,452 business establishments in the state.
Per 100,000 residents (2024 estimate) Arkansas has 1.3 retail bakeries, 51.0% below the national rate of 2.7. The average establishment has 10.3 employees against 9.5 nationally. Payroll per employee is $20,470, 25.0% below the U.S. figure of $27,296.
| Measure | Arkansas | United States |
|---|---|---|
| Establishments | 41 | 9,219 |
| Mid-March employees | 423 | 87,547 |
| Annual payroll | $8,659,000 | $2,389,649,000 |
| Employees per establishment | 10.3 | 9.5 |
| Payroll per employee | $20,470 | $27,296 |
| Establishments per 100,000 residents | 1.3 | 2.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Arkansas's largest markets for retail bakeries
Census published retail bakery counts for 4 metro or micropolitan areas that include part of Arkansas. The largest is Memphis, TN-MS-AR, with 15 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 46% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Memphis, TN-MS-AR | 15 | 140 | 1.1 |
| Fayetteville, AR | 10 | 103 | 1.7 |
| Little Rock, AR | 9 | 136 | 1.2 |
| Fort Smith, AR-OK | 8 | — | 3.4 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at retail bakeries in Arkansas
42.5% of Arkansas's retail bakeries with employees had fewer than five people in March 2023, compared with 48.1% nationally. 62.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 42.5% | 48.1% |
| 5–9 employees | 8 | 20.0% | 21.2% |
| 10–19 employees | 10 | 25.0% | 17.1% |
| 20–49 employees | 5 | 12.5% | 11.2% |
| 50 or more employees | 0 | 0.0% | 2.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What retail bakeries in Arkansas use the phone for
Bakeries take custom cake and special orders by phone, and those orders carry detailed instructions. Recording and summarizing calls helps avoid mistakes.
Calls a retail bakery in Arkansas might handle in a typical week include:
- A customer calls to order a birthday cake.
- The bakery calls a customer to confirm an order.
- A customer calls about allergens.
Business texting for retail bakeries
Bakeries text order confirmations and pickup reminders.
Texting from a local number in Arkansas requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a retail bakery in Arkansas
Retail bakeries in Arkansas average 10.3 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for a retail bakery in Arkansas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Arkansas
Arkansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a retail bakery can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 870 | 785 | Central | 1997 | 327 |
| 501 | 630 | Central | 1947 | none |
| 479 | 568 | Central | 2002 | none |
| 327 | 42 | Central | 2024 | 870 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for retail bakeries in Arkansas
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Arkansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many retail bakeries are in Arkansas?
41 in 2023, according to Census County Business Patterns. They employed 423 people in mid-March.
Which Arkansas metro area has the most retail bakeries?
Memphis, TN-MS-AR, with 15 establishments in 2023.
What does a phone system cost a 10-person retail bakery?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Arkansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.