CallataGuidesBusiness phone system for automotive parts and accessories stores in Delaware
105 automotive parts and accessories stores operated in Delaware in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 105CBP 2023
- Employees
- 1,158mid-March 2023
- Per 100k residents
- 10.0U.S. 11.3
- State rank
- 48th of 51by count
The auto parts store industry in Delaware
Delaware had 105 automotive parts and accessories stores in 2023, according to Census County Business Patterns (NAICS 441310, Automotive Parts and Accessories Stores). They employed 1,158 people in mid-March and reported $38.6 million in annual payroll. That is the 48th highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.35% of the 29,706 business establishments in the state.
Per 100,000 residents (2024 estimate) Delaware has 10.0 automotive parts and accessories stores, 12.0% below the national rate of 11.3. The average establishment has 11.0 employees against 9.9 nationally. Payroll per employee is $33,338, 2.9% below the U.S. figure of $34,326.
| Measure | Delaware | United States |
|---|---|---|
| Establishments | 105 | 38,567 |
| Mid-March employees | 1,158 (moderate noise) | 380,068 |
| Annual payroll | $38,605,000 | $13,046,177,000 |
| Employees per establishment | 11.0 | 9.9 |
| Payroll per employee | $33,338 | $34,326 |
| Establishments per 100,000 residents | 10.0 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Delaware's largest markets for automotive parts and accessories stores
Census published auto parts store counts for 3 metro or micropolitan areas that include part of Delaware. The largest is Philadelphia, PA-NJ-DE-MD, with 505 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 50% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Philadelphia, PA-NJ-DE-MD | 505 | 5,465 | 8.0 |
| Seaford, DE | 32 | 310 | 11.8 |
| Dover, DE | 20 | 243 | 10.4 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive parts and accessories stores in Delaware
15.2% of Delaware's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 47.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 15.2% | 27.5% |
| 5–9 employees | 34 | 32.4% | 30.8% |
| 10–19 employees | 44 | 41.9% | 34.2% |
| 20–49 employees | 11 | 10.5% | 6.7% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an auto parts store in Delaware has to catch
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
A few of the calls that come in to automotive parts and accessories stores in Delaware:
- A customer calls about a special order.
- The store calls a customer when a part arrives.
- A customer calls about a battery.
What automotive parts and accessories stores text about
Stores text special-order arrival notices.
Texting from a local number in Delaware requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for an 11-person auto parts store
Automotive parts and accessories stores in Delaware average 11.0 employees, so the comparison uses an 11-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for an auto parts store in Delaware of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Delaware
Delaware has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an auto parts store can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 302 | 656 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive parts and accessories stores in Delaware
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Delaware is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many automotive parts and accessories stores are in Delaware?
105 in 2023, according to Census County Business Patterns. They employed 1,158 people in mid-March.
Which Delaware metro area has the most automotive parts and accessories stores?
Philadelphia, PA-NJ-DE-MD, with 505 establishments in 2023.
What does a phone system cost an 11-person auto parts store?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Delaware number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.