CallataGuidesBusiness phone system for assisted living facilities for the elderly in Urban Honolulu, HI
Assisted living facilities for the elderly in the Urban Honolulu, HI metro area: 38 establishments in 2023, the local area codes, and what phone service costs a 24-person team.
- Establishments
- 38CBP 2023
- Per 100k residents
- 3.8U.S. 6.1
- Rank
- 93rd of 614areas by count
Assisted living facilities for the elderly in Urban Honolulu, HI by the numbers
County Business Patterns counts 38 assisted living facilities for the elderly (NAICS 623312, Assisted Living Facilities for the Elderly) in the Urban Honolulu, HI metro area for 2023. That ranks 93rd of the 614 metro and micropolitan areas where Census published a count for this industry.
With 999,000 residents in the Census 2024 estimate, that is 3.8 assisted living facilities for the elderly per 100,000 people, 38.0% below the national rate of 6.1.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 38 | 43 | 20,884 |
| Mid-March employees | 504 (high noise) | 605 (moderate noise) | 508,230 |
| Annual payroll | $20,027,000 (high noise) | $23,800,000 (moderate noise) | $17,723,940,000 |
| Employees per establishment | — | 14.1 | 24.3 |
| Payroll per employee | — | $39,339 | $34,874 |
| Establishments per 100,000 residents | 3.8 | 3.0 | 6.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big assisted living facilities for the elderly in Urban Honolulu, HI are
Of the assisted living facilities for the elderly in Urban Honolulu, HI that had employees in March 2023, 51.5% had fewer than five (the U.S. share is 33.3%). 75.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 51.5% | 33.3% |
| 5–9 employees | 8 | 24.2% | 14.8% |
| 10–19 employees | 8 | 24.2% | 14.0% |
| 20–49 employees | not published | — | 22.4% |
| 50 or more employees | 0 | 0.0% | 15.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What assisted living facilities for the elderly in Urban Honolulu, HI use the phone for
Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.
Typical inbound and outbound calls for assisted living facilities for the elderly in Urban Honolulu, HI:
- An adult child calls to ask about availability and pricing for a parent.
- A hospital case manager calls about a possible placement.
- A vendor calls to confirm a delivery.
When nobody can pick up
Evening inquiry calls from families are common, so capturing them and calling back promptly matters.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for a 24-person assisted living community
Census did not publish a reliable employee count for assisted living facilities for the elderly in Urban Honolulu, HI, so this comparison uses the U.S. average of 24 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 24 users on RingCentral RingEX Core cost $720.00 a month and 24 on Ooma Office Pro cost $598.80. On Callata the same 24 people cost $479.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,892. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $479.00 | $5,748.00 |
| Quo (Starter) | $19.00 per user | $456.00 | $5,472.00 |
| Nextiva (Core) | $23.00 per user | $552.00 | $6,624.00 |
| Ooma (Office Pro) | $24.95 per user | $598.80 | $7,185.60 |
| Dialpad (Standard) | $27.00 per user | $648.00 | $7,776.00 |
| RingCentral (RingEX Core) | $30.00 per user | $720.00 | $8,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
What assisted living facilities for the elderly in Urban Honolulu, HI get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Urban Honolulu, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many assisted living facilities for the elderly are there in Urban Honolulu, HI?
Census County Business Patterns counted 38 assisted living facilities for the elderly in the Urban Honolulu, HI metro area in 2023.
What does a business phone system cost for a 24-person assisted living community?
At month-to-month list prices checked September 28, 2026, 24 users cost $720.00 a month on RingCentral RingEX Core and $598.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $479.00.
Can an AI receptionist answer calls for an assisted living community?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.