CallataGuidesBusiness phone system for offices of certified public accountants in Hawaii
295 offices of certified public accountants operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 295CBP 2023
- Employees
- 1,995mid-March 2023
- Per 100k residents
- 20.4U.S. 16.2
- State rank
- 40th of 51by count
The accounting firm industry in Hawaii
Hawaii had 295 offices of certified public accountants in 2023, according to Census County Business Patterns (NAICS 541211, Offices of Certified Public Accountants). They employed 1,995 people in mid-March and reported $139.9 million in annual payroll. That is the 40th highest count among the 51 states and DC with published figures. Offices of certified public accountants make up 0.90% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 20.4 offices of certified public accountants, 26.0% above the national rate of 16.2. The average establishment has 6.8 employees against 11.0 nationally. Payroll per employee is $70,118, 30.4% below the U.S. figure of $100,691.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 295 | 55,052 |
| Mid-March employees | 1,995 | 604,209 |
| Annual payroll | $139,885,000 | $60,838,681,000 |
| Employees per establishment | 6.8 | 11.0 |
| Payroll per employee | $70,118 | $100,691 |
| Establishments per 100,000 residents | 20.4 | 16.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Offices of certified public accountants by metro area in Hawaii
Census published accounting firm counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 210 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 210 | 1,553 | 21.0 |
| Kahului, HI | 34 | 206 | 20.8 |
| Hilo, HI | 33 | 158 | 15.7 |
| Kapaa, HI | 16 | 50 | 21.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at offices of certified public accountants in Hawaii
61.4% of Hawaii's offices of certified public accountants with employees had fewer than five people in March 2023, compared with 64.8% nationally. 82.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 181 | 61.4% | 64.8% |
| 5–9 employees | 63 | 21.4% | 18.8% |
| 10–19 employees | 30 | 10.2% | 9.2% |
| 20–49 employees | 16 | 5.4% | 4.3% |
| 50 or more employees | 5 | 1.7% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What offices of certified public accountants in Hawaii use the phone for
CPA firms see sharp call peaks around filing deadlines, when the same small staff answers questions from many clients at once. Capturing every call and routing it to the right preparer keeps deadline weeks manageable.
Calls an accounting firm in Hawaii might handle in a typical week include:
- A client calls to ask whether a missing tax form has been received.
- A small business owner calls to ask about bookkeeping help.
- A client calls about a notice from a tax agency.
Texting clients
Firms text document reminders and let clients know when returns are ready to sign.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 7-person accounting firm
Offices of certified public accountants in Hawaii average 6.8 employees, so the comparison uses a 7-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for an accounting firm in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an accounting firm can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for offices of certified public accountants in Hawaii
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Avoid sending taxpayer identification numbers or full financial details by text.
Frequently asked questions
How many offices of certified public accountants are in Hawaii?
295 in 2023, according to Census County Business Patterns. They employed 1,995 people in mid-March.
Which Hawaii metro area has the most offices of certified public accountants?
Urban Honolulu, HI, with 210 establishments in 2023.
What does a phone system cost a 7-person accounting firm?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.